Data Analytics Journey Lead

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Data Analytics Journey Lead Role

We are seeking a strategic and data-driven Data Analytics Journey Lead to own the end-to-end digital customer journey across our SaaS platform. You will be responsible for mapping, analyzing, and optimizing each stage of the user lifecycle—from activation to renewal—ensuring a seamless, value-driven experience that drives retention, satisfaction, and growth at scale.

What makes this role interesting?

This role gives you the chance to lead company-wide analytics transformation where data is truly at the center of the business. You'll help build a modern analytics culture, work with the latest data tools, and drive meaningful change across teams. The challenge, and opportunity, is helping a growing company move from pockets of insights to making data a natural part of every decision.

Here’s how you’ll be making an impact:

• Strategy & Roadmap: Develop and drive the data analytics enablement journey roadmap, aligning with business priorities and long-term data strategy.
• Analytics Adoption: Lead efforts to embed analytics in day-to-day decision-making processes, improving data literacy and adoption of tools and insights across the organization.
• Collaboration: Act as a key partner to business units, product teams, and Customer Success to develop effective engagement strategies driving product adoption and stickiness.
• Analytics Products: Guide the design, development, and rollout of scalable dashboards, self-service tools, and advanced analytics solutions.
• Change Leadership: Lead change management activities to evolve processes and mindsets, ensuring sustained impact of analytics initiatives.
• Capability Building: Partner with learning & development teams to design and deliver data literacy and analytics training programs.
• Performance Measurement: Define and track KPIs to measure the maturity and success of the analytics journey.
• Innovation: Stay ahead of industry trends and emerging technologies in analytics and visualization, driving continuous improvement.
• Voice of the Customer: Advocate for the voice of the customer, ensuring insights are consistently shared across teams and directly inform customer success strategies.

We’re looking for a teammate with:

Required:

• 7+ years of experience in data analytics, business intelligence, or a related field, with at least 2+ years in a leadership or journey ownership role.
• Strong background in analytics strategy, enablement, or data-driven transformation.
• Demonstrated experience driving analytics adoption across large, cross-functional organizations.
• Excellent communication skills with the ability to translate complex data concepts into business language.
• Hands-on familiarity with analytics and visualization tools (e.g., Tableau, Power BI, Looker, Qlik, or similar).
• Strong understanding of modern data platforms (e.g., Snowflake, Databricks, AWS, Azure).
• Change leadership and stakeholder management experience.

Preferred:

• Experience working in a data company or SaaS environment.
• Knowledge of data governance and data management best practices.
• Experience applying agile methodologies to analyt