Coordinator, Logistics Execution with French (Temporary)

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

As a Coordinator, Logistics Execution you will be responsible for executing all logistics activities for French-speaking countries, assuring that CHEP provides a constant and efficient supply of equipment to its customers (Retailers and Manufacturers) at the right time, in the right manner and at the cheapest cost to serve to deliver high customer satisfaction.

Major / key accountabilities

• Daily Management of order processing
• On Time Performance to Customers and transport quality tracking and monitoring
• Supports Central in execution related incidents
• Logistics Support for CHEP & External Managed Service Customers
• Dedicated fleets management. Route Management
• Contact with local customers and third party provider (Service Centers, D locations, PT Call Centre) to deliver CHEP orders
• Local level customer collaboration execution
• On time arrival day and hour for all type of deliveries and collections, relocations, managed exchange and managed recovery orders
• Volume of customer Service Complaints and resolution delay
• Short term quick decisions to resolve day to day operational issues (e.g. urgent delivery to be arranged, transport failure to be resolved…)

Experience ideally required

• Logistics execution expertise
• Supply Chain background an advantage
• Experience in an office environment with frequent customer and provider contacts (emails, calls, chat).
• Experience in an environment with urgent requests and comfortable to manage those urgencies

Skills and knowledge

• Computer basics (Office, Email, Excel useful)
• Good numeracy
• Excellent communication skills (email, phone)
• Able to relate to customers, transporters, team members and other CHEP departments appropriately and switch easily between them.
• SAP and Transport Management system desirable

Languages

• French native / proficient level.
• English fluent level.
• Any other EU language would be highly evaluated

Preferred Education

Bachelors

Preferred Level of Work Experience

Not Indicated

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employmen