Senior Laboratory IT Platform Engineer

Job Description

We have an exciting opportunity for a Senior Laboratory IT Platform Engineer at UL Research Institutes and UL Standards & Engagement, based in our Evanston, IL office.

The Senior Lab IT Platform Engineer serves as the primary technical owner and system administrator for Uncountable, the organization’s Laboratory Information Management System (LIMS) and associated digital laboratory platforms. This role provides expert hands‑on configuration, supports system performance and reliability, and partners closely with laboratory scientists, operations teams, vendor support, and IT to ensure laboratory workflows are effectively translated into stable, scalable digital solutions. As part of the Laboratory Technology team, this position emphasizes platform administration, technical configuration, and system lifecycle ownership. 

UL Research Institutes and UL Standards & Engagement

At UL Research Institutes (ULRI) and UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk, created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking the tough questions because we believe a safer world begins with knowledge.

What you’ll learn and achieve:

As the  Senior Laboratory IT Platform Engineer, you will play a key role in the rapid growth of UL as you:

• Serve as the primary LIMS system administrator, owning configuration, master data changes, workflows, lifecycle rules, user roles/permissions, and system behavior tuning. 

• Manage the LIMS platform operations, including upgrades, patches, performance monitoring, audit logs, and system health oversight. 

• Configure and maintain integrations between LIMS and related systems (ELN, instruments, databases, APIs), partnering with IT and vendors as needed. 

• Translate laboratory processes into digital workflows and structured configurations aligned to scientific requirements. 

• Respond to and resolve LIMS incidents, service requests, and user inquiries, using ITSM tools to ensure timely triage, communication, and documentation; escalating to vendor support as required.  

• Support data integrity, security, and compliance through robust change control, documentation, validation, and adherence to internal quality frameworks. 

• Develop and maintain technical documentation, configuration specifications, and system change logs to ensure transparency and traceability. 

• Create, update, and publish user training materials, job aids, onboarding resources, and functional documentation to support user adoption. 

• Partner with scientists and operations teams to identify opportunities for workflow optimization and digital process improvements within the LIMS ecosystem. 

• Collaborate with IT to align LIMS with enterprise architecture, identity management, and data governance standards. Perform other duties as directed. 

What you’ll experience working at UL Research Institutes and UL Standards & Engagement: We have pursued our mission of working for a safer, more secure, and sustainable world for nearly 130 years, embedding conscientious stewardship into everything we do.

• People: Our people make us special. You’ll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today’s global challenges require.

• Interesting work: Every day is different for us here. We see what’s on the horizon and use our expertise to build the foundations of a safer future. You’ll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.

• Grow and achieve: We learn, work, and grow together through targeted development, reward, and recognition programs.

• Values. Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and foster the partnerships that enable us to pursue a beneficent future in which we all can thrive.