Client Account Coordinator

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

This is your opportunity to join Inizio Engage and represent a top biotechnology company! 

What’s in it for you? 

• Competitive compensation 

• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions 

• Generous performance-driven Incentive Compensation package 

• Competitive environment with company wide recognition, contests, and coveted awards 

• Exceptional company culture 

• Recognized as a Top Workplace USA 2021 

• Awarded a “Great Place to Work” award in 2022 and 2023 

• Fortune Best Workplaces in Biopharma 2022 

What will you be doing? 

• Work with Operations, Client Account Team and IT to produce project specific plans to support implementation and maintenance of program requirements 

• Point of contact for all field based inquiries and ensure queries are addressed and effectively followed up 

• Handle the operations based onboarding process for all new hires – including IT requirements, updating rosters, systems access and liaising with other functions to ensure everything is prepared for the induction of the new hire 

• Provide support to all field based employees with any logistical inquiries including systems, operations, travel arrangements, hotel accommodations, meeting room booking and ground transportation 

• Create and maintain all project specific activity reports – weekly, monthly & annually 

• Maintain all project related databases and rosters as well as maintaining team checklists and chargeable checklists 

• Maintain all project specific material within the Company’s SharePoint system and liaise with Client Account and Operations team when changes occur 

• Attend weekly status meetings and web conferences and produce meeting minutes and follow up action plans 

• Support the Operations, Client Account and IT Team with the creation and maintenance of client requested capabilities, system requirements, reports and client produced data feeds 

• Support the Compliance function with administrative support required for sampling accountability management 

• Order business cards, name badges, and other tools required for field based positions 

• Organize and handle shipment and fulfillment requests and requirements 

What do you need for this position? 

• Bachelor’s degree or advanced degree; or equivalent admin experience 

• 1+ years’ experience in an administrative role ideally with intra-departmental/customer interaction responsibility preferred 

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