Health, Safety & Hard Services Specialist

Health, Safety & Hard Services Specialist. New York. Posting Date: 12/27/2024. Deadline: 01/02/2025

Role Title  Health, Safety & Hard Services Specialist

Grade Level Level D, Grade 10

Reporting To  

Director of Service Delivery, Global Operations

Program/Tool/ Department/Unit Name  Global Operations

Team Name Global Operations

Role Purpose 

The Health, Safety, and Hard Services Specialist is responsible for overseeing, implementing and managing health, safety, and facilities management strategies to ensure a safe, compliant, and efficient working environment. This role encompasses a wide range of responsibilities, which broadly fall into two related categories across our global workplace portfolio:

• Development and management of our global Health and Safety management system.
• Managing the maintenance functions of our workplace infrastructure (here referred to as "hard services"), to ensure the efficient, effective, and safe operation of all building engineering systems and infrastructure (HVAC/heating/cooling, water/plumbing, electricity/power, other mechanical systems etc.).

The specialist collaborates closely with global operational teams to achieve high standards in workplace health and safety while optimizing facility performance. Additionally, the role requires the specialist to collaborate with other departments, manage vendor relationships, and contribute to the development and execution of workplace projects. Ultimately, the goal is to provide a safe, functional, and comfortable environment for occupants, aligning with organizational objectives and sustainability goals.

Key Responsibilities 

As Health, Safety and Hard services Specialist, your key responsibilities are as follows:

Health & Safety Compliance:

• Develop, implement, and maintain a health and safety system that complies with legal requirements and best practices.
• Conduct regular audits, inspections, and risk assessments to identify potential hazards and implement corrective actions.
• Deliver health and safety training to employees, promoting a culture of safety and awareness.

Hard Services Management:

• Oversee the maintenance and operation of critical facility infrastructure, such as HVAC, electrical, plumbing, and structural systems, ensuring reliability and efficiency.
• Provide oversight in the planning and coordination of preventative maintenance schedules and the management of repairs to prevent breakdowns and downtime.
• Work with external vendors and contractors to secure quality services and cost-effective solutions for facility maintenance needs.

Emergency Preparedness:

• Work with our Security department to help establish and manage emergency response procedures, including evacuation plans, fire safety, and first-aid readiness.

Reporting & Documentation:

• Maintain accurate records of health and safety incidents, maintenance activities, compliance reports and file with relevant authorities.
• Analyze data to identify trends, assess risks, and provide insights for continuous improvement.

Continuous Improvement & Innovation:

• Identify opportunities for improving safety practices, energy efficiency, and sustainability in facility management.
• Stay up-to-date with industry trends, technological advancements, and regulatory changes, implementing best practices as applicable.

In this role you will

• Work closely with the Associate Directors, Operations Officers, and Front of House Supervisors in all OSF offices, ensuring that each office provides a great user environment and level of comfort every day. 
• Provide engineering systems expertise and knowledge across all OSF offices, both owned and leased, troubleshooting problems and ensuring efficient and effective operations, including environmental performance. 
• In coordination with other members of the Global Operations team listed previously, work closely with and advise facilities management suppliers, where applicable, on all day-to-day activities and projects involving health & safety issues, the building engineering services and equipment, as well as maintenance and repairs.
• Advise on the sourcing and management of all health, safety, engineering/maintenance contract services. 
• Work closely with the Real Estate team in support of all new workplace design and fit-out construction projects and workplac