IT Procurement Digital Transformation Lead - SAP Ariba

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

Job Summary:

We are seeking an accomplished Senior IT Manager to lead our IT procurement team and spearhead the implementation of SAP Ariba across the organization. In this pivotal role, you will oversee the daily operational support of SAP procurement modules, ensure the successful execution of system configurations, and drive continuous improvements in procurement processes. Your leadership and deep expertise in SAP procurement systems will be essential in delivering a robust and efficient procurement function that aligns with our strategic objectives.

Key Responsibilities:

• Team Leadership: Manage, mentor, and develop the IT procurement team, fostering a culture of excellence, collaboration, and continuous improvement. Provide strategic direction and oversee the team’s daily activities to ensure high performance and alignment with business goals.
• SAP Ariba Implementation: Lead the full-cycle implementation of SAP Ariba, from planning and requirements gathering to deployment and post-implementation support. Ensure the successful integration of SAP Ariba with existing systems and processes, optimizing procurement workflows and enhancing system capabilities.
• Operational Support: Provide daily operational support for SAP procurement modules, including Self Service Requisition, Procurement, Supplier Model, Sourcing, Enterprise Contract, and related peripheral applications. Ensure business process continuity and the achievement of departmental objectives.
• Incident Management: Oversee the prompt response to incident tickets and enhancement requests, ensuring timely resolution to maintain high levels of customer satisfaction.
•  System Configuration: Lead the configuration and implementation tasks for SAP modules, including approval rule configuration, buyer assignments, and other system maintenance activities. Ensure the effective configuration and implementation of procurement subsystems.
• Application Personalization: Oversee the customization and extension of SAP applications to meet specific business needs, enhancing user experience and ensuring system flexibility.
• Requirements Gathering and Solution Design: Collaborate with business stakeholders to define requirements, design solutions, and configure SAP applications. Oversee the preparation and execution of unit testing, test scripts, system integration testing, and deployment plans. Ensure comprehensive post-implementation support is provided.
• Vendor Collaboration: Work closely with SAP and other technology vendors to troubleshoot system issues, explore improvement opportunities, and drive innovation. Ensure that vendor engagements are managed effectively and deliver optimal value.
• Documentation and Training: Ensure that system configurations are thoroughly documented, and that training is provided to business users when new functionalities or changes are introduced. Promote knowledge sharing and continuous learning within the team.
• Cross-Functional Collaboration: Engage with global and cross-functional teams to resolve issues, support system enhancements, and ensure the seamless integration of SAP systems across the organization. Act as a key liaison between IT and business units to align technology solutions with business needs.
• Process Improvement: Continuously evaluate new technologies and industry trends to identify opportunities for process enhancements. Translate business needs into system specifications and drive initiatives th