Employment Type:

Full time

Shift:

Evening Shift

Description:

Job Title: 

Patient Registration Representative II 

Employment Type: 

Full-time

Shift: 

Days

Location: Germantown

 

(SUMMARY) Position Highlights:  

• Competitive salary 

• Benefits – Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b) 

• Quality of Life: Flexible work schedules 

• Advancement: Career growth opportunities 

• Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD 

 

Description: 

• Responsible for obtaining and verifying demographic and financial information for all inpatients and outpatients prior to or during the registration process.  

• Minimizes the financial risk of providing services by assessing the patient’s financial status, verifying and entering accurate patient information into the registration system, obtaining signatures on all required hospital and regulatory forms and obtaining applicable patient payments prior to or at the time services are provided. 

 

Responsibilities:  

• The Patient Registration Representative II will also be responsible for managing the administrative duties related to the processing of patients in either Express Care, Labor & Delivery and/or the OB/GYN Clinic.  

• Excellent customer service skills are utilized in all dealings with patients, family members, physician offices, third party payers and co-workers.   

• Financial/insurance information is communicated to case management and financial counseling staff when appropriate. Completes all managed care notification requirements. 

 

What you will need: 

 

• High School graduate or GED 

• Ability to communicate clearly and effectively in both verbal and written form. Fluency in both English and Spanish preferred.  Spanish may be required for this position in specific settings. 

• Two-year experience in a hospital and/or other health care setting, preferably in registration, billing, cash collections or insurance requirements. Familiarity with third party/insurance payers and medical terminology preferred. 

• Proficiency in the use of computers. Specifically, Microsoft products and email. 

• Typing skills of 45 wpm or higher required.  

• Excellent telephone customer service skills, strong interpersonal communication, problem solving and organizational skills. 

• Willingness to transport patients by wheelchair, meet patient age-specific needs, 

• Ability to stand for long periods of time. 

 

Pay Range: $17.89 - $25.04 

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of