Housing Administrative Support
Universities of WisconsinAbout the role
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Position Title:
Housing Administrative SupportJob Category:
University StaffEmployment Type:
RegularJob Profile:
Administrative Assistant IIJob Duties:
Join the Housing & Residential Education team as a full-time Housing & Administrative Support professional and play a key role in creating a welcoming, efficient, and mission-driven residential experience for more than 2,200 students and 2,000 summer guests each year. Reporting to the Housing Operations and Communications Manager, this position provides essential administrative and operational support to a dynamic team of professional staff and student employees. You’ll manage information, coordinate logistics, and help prioritize competing tasks—ensuring the department advances unit goals that align with the University’s mission to transform lives through education and strengthen communities in Northeast Wisconsin.
This role is ideal for someone who values purpose-driven work and thrives in a collaborative environment that reflects UW–Green Bay’s strategic priorities and core values. You will help Build Community by supporting inclusive, engaging residential programs; Provision Access by helping deliver high-quality housing services; and Empower Success through organized, responsive administrative practices. We’re looking for someone ready to Advance Fearlessly in a fast-paced environment, who approaches challenges with adaptability, fosters teamwork, and Expresses Gratitude through service excellence. If you are energized by meaningful work and believe that Together, We Rise, we invite you to bring your talents to our campus community.
Key Job Responsibilities:
- Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities.
- Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums. Reviews and assesses status of student work orders in housing system, conducting needed follow up.
- Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
- Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations including assisting with student staff hiring forms, departmental mail/printing, and management of access cards
- Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures. Assists with IT, supplies, and facilities ordering and distribution.
Department:
Housing & Residential Education
Compensation:
Hourly compensation range of $18.25 to $20.00. This position is not exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).
Required Qualifications:
- High School Diploma or equivalent
- Experience working with people
- Satisfactory criminal background check
Preferred Qualifications:
- Customer Service Experience
- Experience with computer software including Microsoft Office (Excel, Word, Outlook)
- Experience working on a college campus
Conditions of Appointment:
Position is a full-time University Staff appointment. The work hours for this position will be 7:45 a.m. - 4:30 p.m., Monday through Friday on the Green Bay campus.
A criminal conviction investigation [and pre-work screen examination] will be conducted on the finalist(s). In addition, if the final selected candidate has prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct will be completed. A [six/twelve]-month probationary period is required for this position. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.
The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this po
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