Senior Technical Program Manager, Payments

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Technical Program Manager (TPM) to the team. 

The Difference You Will Make:

This person will partner with our engineering teams to deliver solutions to improve the payments platform at Airbnb. This role involves working closely with various teams to ensure accurate tracking and timely delivery. If you have a strong analytical approach to problems and love the challenge of building new organizational capabilities, this is the role for you.

Help identify and minimize the impact of technical dependencies and ensure the teams can operate as efficiently as possible

Maintain urgency by ensuring there is strong collaboration within multiple parts of the organization who may have competing priorities.

Operationalize and evangelize the responsibilities for service ownership at Airbnb.

Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity.

A Typical Day:

• Develop and maintain a portfolio view of team programs, help/lead reviews for teams you support to ensure leaders have sufficient visibility into execution status, issues, and decisions.

• Lead planning, execution, and delivery of projects of all sizes aimed at providing quick actionable insights and working with our engineering teams to constantly implement solutions at scale through better automation.
• Help identify and minimize the impact of technical dependencies and ensure the teams can operate as efficiently as possible.
• Maintain urgency by ensuring strong collaboration within multiple parts of the organization who may have competing priorities.
• Operationalize and evangelize the responsibilities for service ownership at Airbnb.
• Assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity.

Your Expertise:

• Experience and passion for building highly performing engineering teams.
• Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
• Bias for action and enjoys finding patterns amid chaos and quickly addressing areas that need alignment or improvement.
• Self-motivated and proactive to identify trends in automated attacks and opportunities to address them.
• Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results
• Experience developing new and improving existing processes, and demonstrated flexibility to get things done.
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues.
• Experience working in a highly cross-functional environment where communication with multiple groups is imperative.
• Ability to ramp up quickly and learn new technologies with minimal lag time.
• Excellent written and oral business communication and people skills, with the ability to influence stakeholders.
• BA/BS degree, 5 years technical project management experience or relevant experience

Your Location

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse id