Jobs and Careers
122000 - Retail Operations Center - ROC, United States, United Statesfull_timeVerifiedPosted 11 Aug 2025
💰 $60,000/yr

About the role

515 N 51st Ave Phoenix Arizona, 85043, +1 (602) 5138420

Starting Pay:

$60,000.00 Annual


 

Position Description:

Provides candidate selection, hiring manager coaching, interviewing techniques and talent assessment across Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Uses and interprets assessment tools, as well as driving workforce planning within client groups. Partners with other Team Members in Pipeline Development, Sourcing and Recruiting Operations to deliver on hiring needs across the organization.

Essential Duties and Responsibilities:

  • Manages assessment tools in order to facilitate goal achievement.
  • Contributes in a measurable way to the development of corporate-wide recruiting strategies and campaigns, the innovation and continuous improvement of corporate-wide recruiting practices, and makes recommendations regarding policies and procedures.
  • Ability to meet monthly recruiting goals in a high volume, fast-paced environment.
  • Drives workforce planning with leaders across the organization in a formal and informal process to ensure accurate forecasting and budgeting.
  • Develops internal and external communications and communities to promote Goodwill opportunities.
  • Establishes and maintains “trusted advisor” relationships with hiring managers and client groups that are collaborative in nature.
  • May recruit primarily for Retail Management positions for our stores across Central and Northern Arizona, which may include high volume class-style hiring.
  • Identifies, qualifies and presents candidates to business leaders.
  • Interfaces with applicants, candidates, and external sources to develop robust talent pipelines for ongoing hiring needs.
  • Responds to employment inquiries from potential candidates.
  • Conducts candidate negotiations and reference checks on final candidates.
  • Advises managers and Team Members on staffing policies and procedures.
  • Maintains current knowledge of EEO, Affirmative Action, OFCCP, ADA and other related guidelines and laws at the Federal, State and local level.  Recommends revisions to comply as regulations change.
  • Partners with Recruiting Team Members to continuously innovate and improve on Goodwill’s hiring practices.
  • Partners with Workforce Development in the achievement of Goodwill’s mission.
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Maintains regular and consistent in-person attendance
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • 3+ years of full cycle recruiting experience.
  • Applicant Tracking System (ATS) knowledge required.
  • Must be highly proficient in MS Office Suite.
  • Strong written, verbal, and interpersonal communication skills, including electronic media and e-mail.
  • Strong team player with the ability to collaborate and work effectively in groups and in partnership with others.
  • Ability to speak and read English proficiently.
  • Strong customer service orientation.
  • Ability to multi-task and thrive in a fast paced environment.
  • Demonstrate high level of professionalism and confidentiality as well as be able to relate comfortably to people in all levels of the organization.
  • Ability to pass a background check and drug screen, where applicable for position.

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. W

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Company

Goodwill of Central and Northern Arizona

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