About the Team

DoorDash’s Dasher Trust team is looking for an experienced leader to oversee our work in the Identity, Authenticity, and Background Check spaces. The Dasher Trust team’s work on Identity is critical to ensure that every delivery on DoorDash is a safe one. This is an exciting opportunity for a candidate with a proven track record of performance to oversee our strategy in this critical area.

About the Role

As a Senior Manager on DoorDash’s Dasher Trust team, you will be responsible for leading a strategy and operations team and designing the strategy and end-to-end execution for critical large-scale initiatives in the Identity, Authenticity, and Background Check spaces. You will partner with internal cross-functional teams, including Product, Engineering Analytics, Operations, Marketing, Policy, and Legal, to launch initiatives from 0→1.

You will report to our Director of Dasher Integrity. 

You’re excited about this opportunity because you will…

• Own the team’s strategy and roadmap using a data-driven, first principles approach to solve problems in a complicated, dynamic space
• Lead the group of cross stakeholders, including Product, Engineering, Support, Legal, Policy, and others to drive key strategic projects
• Utilize and analyze complex data to make strategic recommendations on what products & solutions we should build to achieve our Trust team goals
• Gain an understanding of our different vendors across the space, and work closely with them to find optimizations and improvements across the shared workflows and processes
• Track progress of goals, highlight tradeoffs and prioritization for initiatives across the team, and communicate results to executive leadership
• Be a nimble and quick problem-solver who isn’t afraid to jump into an ambiguous problem that arises and can find an approach to solve - we are operating in a dynamic space, so we’re looking for people excited about the challenge of new and unexpected areas to deep dive!

We’re excited about you because…

• 8+ years focused on Strategy & Operations or experience executing in a fast-paced environment 
• You have experience leading a strategy and operations team and indirectly leading cross-functional stakeholders
• You have experience communicating to and influencing executives 
• You have the ability to scope solutions from ambiguous requirements
• You are able to translate data into actionable recommendations
• Knowledge of the product we offer and passion for DoorDash’s mission
• Bachelor degree required

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 ho