Lifecycle Marketing Manager (NA)

Email Marketing Operations Manager（US）

📍Location: San Francisco, United States /Singapore (Remote/Hybrid)

We're looking for a data-driven and strategic Email Marketing Operations Manager to own and scale our email marketing programs in the U.S. market. We'd love to hear from you if you're passionate about lifecycle marketing, automation, and driving growth through email.

🔑 What You'll Do:

• Own end-to-end email operations: campaign planning, audience segmentation, A/B testing, deployment, and reporting

• Build and optimize lifecycle marketing strategies that support key business goals.

• Collaborate cross-functionally with product, content, growth, and design teams.

• Manage automation workflows, dynamic content, and personalized customer journeys.

• Monitor and improve KPIs (OR, CTR, CVR, revenue) through data insights.

• Ensure full compliance with CAN-SPAM, CCPA, and other U.S. data regulations.

• Support and enable regional partners across target markets.

✅ What We're Looking For:

• 3–5+ years of hands-on email marketing experience

• Strong experience with Klaviyo, Salesforce, etc.

• Skilled in automation, segmentation, and CRM/email integrations

• An analytical mindset with a love for data and performance metrics

• Excellent project management and communication skills

• Fluent English is required; Chinese is a plus

🌟 Bonus Points:

• Background in e-commerce, DTC, or SaaS

• Spanish language skills preferred.

• HTML/CSS knowledge for email templates

• Familiarity with SMS, CDP, push notifications, or omnichannel tools