Regional Therapy Manager

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the Role

The Regional Therapy Manager will be responsible for overseeing daily program operations and care delivery. The Regional Therapy Manager will report to the Sr. Director of Therapy and will have direct supervision of Therapy Leads who supervise staff therapists. The Regional Therapy Manager will have a strong understanding of eating disorder care delivery in order to ensure that the highest quality of care is being provided by the therapy team. The Regional Therapy Manager is able to work closely and effectively with multiple members of the clinical care team and provide guidance, accountability, and oversight of staff therapists.

Responsibilities

People Management:

• Own the success of your team and flag ongoing improvement opportunities to maintain or improve outcomes.

• Possess working knowledge of regulatory requirements and compliance expectations, and respond accordingly to ensure compliance among the therapy team.

• Participate in interviewing, training, and onboarding of Therapy Leads.

• Provide continuous feedback and coaching as well as initiate performance improvement plans when necessary.

• Write and deliver performance reviews on a biannual cadence.

• Responsible for Therapy Leads and therapist retention, morale, and creating meaningful and sustainable roles.

Clinical Leadership:

• Understand and adhere to Equip’s treatment philosophy.

• Have a strong understanding of Equip’s evidence-based models that support strong clinical outcomes.

• Provide clinical consultation for therapy leads and therapists on complex cases, safety events, and on an as-needed basis. This includes being an active participant in the clinical phone tree/on call.

Quality & Operational Oversight:

• Utilize data and metrics to monitor team performance, to provide feedback, and to guide decision-making.

• Support quality improvement initiatives that align with company and department OKR’s (e.g. session utilization).

• Support the therapy team to meet operational goals (e.g. provider utilization, productivity).

• Ensure consistency and accuracy of policies and procedures within Equip, effectively disseminate to staff therapists, and manage accountability.

Change Management:

• Identifying gaps and needs within the team and structure of care delivery and being proactive and solution-focused to solve problems.

• Disseminate changes to the team using a structured change management approach; ensuring visibility and clear communication.

Team Work and Cross-Functional Collaboration:

• Work as a team with other Regional Therapy Managers as part of the Therapy leadership group.

• Lead key initiatives that contribute to the success of the organization and are aligned with company and department OKR’s.

• Engage in cross-functional collaboration across care delivery verticals and with cross-departmental stakeholders and partner