Leader, Sales Engineering

Disclaimer: This is a posting for an opening we are expecting in the near future. It is not a active requisition.

 

Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group and is a foundational component of Cisco’s growing Observability business.

About The Role

We are looking for an exceptional Leader to join our team of super heroes.  You will have the opportunity to lead and inspire a stellar team of Systems Engineers for our emerging markets team focused on driving business in the U.S. Public Sector, Canadian, and Latin American markets. You will set the technical direction for the team to help drive their success while also being the customer interface of an exciting new technology.  The SE Leader position reports into the Director of WW Sales Engineering at ThousandEyes. 

What You’ll Do

• Accelerate the professional development of the team through feedback, stretch assignments, and engagement in high visibility initiatives.
• Guide the team on good practice for discovery, showcasing the value of the solution and creation of high impact customer artifacts.
• Review solution scope, deployment architectures, wrap-up presentations and proposals
• Organize and lead quarterly business review meetings and drive continuous improvement Interface with Marketing to support prospecting initiatives and industry events.
• Interface with Product Management and Engineering providing feedback and managing customer escalations.
• Collaborate with Customer Engineering & Customer Success on a seamless transition to post sales activities to accelerate adoption and time to value.
• Proactively maintain a strong and diverse pool of potential candidates 

Qualifications

• 5+ years of experience in technical sales or related profession
• 2+ years of technical sales leadership experience is desired
• Experience in the public sector space
• Experience in the Canadien and/or LatAm market
• Strong desire to serve the team, remove barriers to success and help realize career goals
• Excellent presentation, communication, and problem-solving skills
• Experience presenting technical value to audiences of all levels
• Ability to work collaboratively across functions in a fast paced environment to exceed the goals for the business and team
• Strong understanding of application and network technologies and protocols
• Experience with application and network performance analysis solutions 

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

222,100 - 272,400 USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflect