Assistant Director of Student Recruitment and School Relations (Student Services Professional IV)

Position Summary

Join Us as the Assistant Director of Student Recruitment and School Relations!

As the Assistant Director, you'll play a key role in shaping the future of our Prospective Student Services. Here’s how you’ll make an impact:

• Collaborate with Leadership: Partner with the Director to shape and achieve goals for the Prospective Student Center (PSC).
• Lead Operations: Oversee the PSC’s operations, ensuring exceptional service for both in-person and virtual student interactions.
• Supervise and Train: Manage and mentor staff and student assistants, building a strong, effective team.
• Drive Visitation Programs: Lead the development of campus tours and admission presentations, aligning with our strategic goals.
• Resolve Issues: Address sensitive situations with prospective students and parents, using your judgment for effective solutions.
• Support Scholarships: Assist with recruitment scholarship initiatives to attract top talent.
• Build Partnerships: Strengthen ties with high schools and community colleges.
• Plan Events: Help organize major events like Explore SDSU and Preview Day.

Why Join Us?

• Lead impactful recruitment initiatives
• Collaborate with passionate professionals
• Foster key relationships with schools and communities
• Grow in a supportive, dynamic environment
• Make a difference in prospective students' lives

Position Information

• Full-time (1.0 time-base), benefits-eligible, permanent/probationary position
• Exempt under FLSA; not eligible for overtime compensation
• Standard work hours: Monday – Friday, 8:00 a.m. to 4:30 p.m. (may vary based on operational needs)
• Approved for partial telecommuting with onsite work in San Diego

Department Summary

Enrollment Services is comprised of Admissions, Evaluations, Office of the Registrar, Graduate Admissions, Prospective Student Services, and Communications. The goals of Enrollment Services are to implement SDSU enrollment management policies and to provide services to students from their initial point of interest in SDSU to their graduation.

Prospective Student Services (PSS) represents SDSU to various constituents regarding university admissions. The unit consists of senior admission counselors, admissions counselors, and director. The admission counselors are responsible for recruiting undergraduate students, presenting admission information to students, parents, and counselors and coordinating their travel to various high schools throughout the year. The oversees all operations of the Prospective Student Center, manages the staff and student assistants for this unit, and implements the strategic plan in order for the university to meet its enrollment management goals.

For more information regarding the Enrollment Services, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.

Possession of the below required knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master’s degree in counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Key Qualifications

• Proven ability to provide administrative leadership in a high-profile, critical unit.
• Experience in planning large-scale events, leading scholarship review committees, and conducting admissions presentations.
• Strong organizational understanding, with the ability to evaluate complex data for recruitment efforts.
• Superior communication and interpersonal skills, with a commitment to excellent customer service.
• Experience managing multiple tasks, problem-solving, and responding to staff feedback for office efficiency.
• Ability to work flexible hours, travel