Sr. Technical Consultant - Adobe Journey Optimizer - R01544828

Senior Lead Engineer

Primary Skills

• AJO, CJA, AEP

Specialization

• Adobe Experience Platform(AEP): Senior Lead Engineer

Job requirements

• Position: Sr. Technical Consultant - Adobe Journey Optimizer
• Location: Remote
• Duration: Long-term
• Total Experience: 6 to 10 Years
• 
  
Must Have Skills:
• Good Communication Skills- Ability to interact with customers independently with good articulation and confidence and Articulation. 
• Digital marketing experience, with Martech platforms implementation (Adobe/SFDC) from solution, design, and implementation specifically with AEP and AJO. 
• Database skills – Have good expertise of either of databases SQL/ Oracle /Teradata etc. 
• Data model design Skills for Marketing databases. Capability to query, work on aggregates, use filter conditions, Creation joins, define keys, set index etc 
• Logical Programming knowledge, with either JS/ Python /PHP etc., Should be comfortable with HTML/CSS. 
• Understand complex data models (preferrable XDM) and the objective of marketing campaigns.
• Familiarity with establishing rules and conditional logics to customize journeys based on customer attributes and behaviours. Advocate for improvements.
• Strong ability to partner and effectively work across the organization with line of business and technology colleagues. Strong implementation coordination and communication skills.
• Good to have Skills: 
• Own the project deliverables end to end working independently. 
• Prior experience with CDP/Adobe campaign
• Data engineering Skills 
• Responsibilities
• Provide advisory, consulting, and technical implementation services to customers on Adobe Experience Platform and Adobe Journey Optimizer
• Assess customer requirements, pain points, goals and make recommendations on solution architecture, design, and roadmap.
• •Configure Adobe Experience Platform services like Identity Service, Data Storage Layer, Profile dataset, Real-time Customer Profile etc.
• •Implement data ingestion from various sources like CRM, MPNs, Website data, Mobile apps using APIs, Experience Data Model (XDM), schemas and mappers.
• •Create customer, visitor and product audiences using segments and AI/ML powered segments.
• •Configure destinations to activate audiences in channels like email, Journey Optimizer, Ad Cloud
• and CRM systems.
• •Implement Journey Optimizer features like journey orchestration, triggers, automations, actions, messages, and offers.
• Develop custom applications, workflows, and APIs to extend the platform as per customer needs.
• Troubleshoot technical issues, debug, and optimize performance of customer implementations.
• Provide post go-live support, enhancements, maintenance, and upgrades for customer solutions.
• Conduct product training, knowledge transfer and share best practices.
• Continuously track product updates and improve solution recommendations for evolving customer needs.

Skills and Experience
• 2+ years of implementation experience with Adobe Experience Cloud products especially Adobe Experience Platform and Journey Optimizer with 6+ years of overall experience in Digital marketing, campaign management.
• Expertise in deploying, configuring, and optimizing all major Experience Platform services and Journey Optimizer features.
• Strong SQL skills for querying datasets, implementing data transformations, cleansing data, etc.
• Hands-on experience developing custom applications, workflows and integrations using Experience Platform APIs
• Deep familiarity with Adobe Experience Platform and Journey Optimizer technical implementations including:
• Setting up source connectors and ingesting data using the API and UI
• Configuring Experience Events (XDM schemas) for capturing data from sources
• Creating audience segments using custom and AI/ML-based segments
• Triggering journeys and activations based on segments and profiles
• Implementing journey automations, actions, and messages
• Integrating with destinations like CRM, email, etc.
• Hands-on experience developing using the Platform APIs and SDKs in a language like:
• avaScript for API calls
• Java for extending functionality


To know more about Brillio CES CES: https://www.brillio.com/services-customer-experience-services/
Why should you apply for this role?
• Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leadin