Salesforce Administrator

At Colibri Group, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, Boldness, Teamwork, and Curiosity.  These values guide our interactions with each other, our customers, and the community.
As a Salesforce Administrator, you’ll play a vital role at Colibri Group working supporting our financial services brands. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, and designing scalable best practice solutions. Our Salesforce user experience is of great importance to us, therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority. 
Position OverviewWe are looking for someone with a deep understanding of the Salesforce Sales and Service Cloud platforms, including Salesforce CPQ & Billing, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact. The Salesforce Administrator will report directly to the Director of Information Technology, Salesforce.

What You'll Do

• All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules 
• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports 
• Understanding of basic triggers with conceptual knowledge of Apex code 
• Sandbox environment management 
• DevOps/release management experience 
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience 
• Identify unused or underutilized platform features 
• Own the communication of any platform changes to end users and stakeholders 
• Data management to improve Salesforce data quality, implementing rules and automation as needed 
• Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer 
• User support tickets 
• Monitor and improve user adoption 
• New user and ongoing user training 
• Technical documentation 
• Provide support along with Salesforce integrated applications and third-party suppliers including [Salesforce CPQ/Billing, DocuSign, Conga Composer, Qualtrics, etc.] 

What You'll Need to Succeed

• Strong Salesforce product knowledge and at least 5+ years’ of Salesforce Administration hands-on experience with (Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce CPQ & Billing) 
• Certified Salesforce Administrator & Certified Salesforce Advanced Administrator or Certified Salesforce Platform App Builder 
• Advanced flow experience 
• Information Technology or Engineering Degree 
•  Certified Salesforce Advanced Administrator, Certified Salesforce CPQ Specialist, Salesforce Billing Specialist Superbadge 

Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today! Colibri Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Colibri Group prohibits discrimination and harassment of any kind based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other status protected under federal, state, or local law.