About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

We are seeking a dynamic Senior Director of Program Management to lead large-scale, cross-functional transformation programs across our organization. This strategic leader will drive the successful execution of multi-departmental initiatives, align programs with business objectives, and foster collaboration to achieve measurable results. The ideal candidate is an experienced change agent with a proven track record of managing complex programs, developing governance frameworks, and delivering value at scale.

Role Description

• Lead and oversee multiple large-scale programs, ensuring strategic alignment with organizational goals. 

• Develop and implement governance models, program budgets, timelines, and performance metrics. 

• Manage program risks, dependencies, and resource allocation across departments. 

• Drive stakeholder communication and foster collaboration to ensure program success. 

• Mentor and develop program management staff, promoting a culture of continuous improvement. 

• Identify and implement process improvements to enhance program delivery and efficiency. 

• Report program progress and results to executive leadership, providing actionable insights. 

Behaviors and Competencies

• Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.

• Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.

• Business Acumen: Can provide strategic guidance and insights to drive overall business success.

• Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.

• Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills.

• Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.

• Decision-Making: Can lead organizational decision-making, mentor others in developing decision-making skills, and create frameworks that enhance the decision-making capabilities of the team.

• Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.

• Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.

• Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.

• Project and Goal Focus: Can lead strategic project initiatives, inspire goal-oriented focus in others, and foster an environment that values project alignment and optimization.

Skill Level Requirements

• The ability to manage, drive and adapt to organizational change while maintaining team morale and productivity. - Expert

• Skilled in assessing and addre