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LEAD PATIENT CARE COORDINATOR

State of Franklin Healthcare Associates
Johnson City, United Statesfull_timeVerifiedPosted 16 Jan 2026

About the role

Job Details

Job Location: 21417 CLINICAL EXCELLENCE TEAM - JOHNSON CITY, TN 37615Position Type: Full TimeJob Category: Clinical

WHO WE ARE:

State of Franklin Healthcare Associates is a physician-led and team-member owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region.  Our mission is to improve the health and well-being of our patients and our team members.

 

PRIMARY RESPONSIBILITIES:

  • Assist the Medical Director of Clinical Excellence in the design, implementation, and evaluation of health management programs
  • Educate/Direct Care Coordinators or other Clinical Excellence Team staff on objectives and strategies
  • Maintain understanding of agreements and collaboration with payer partners
  • Select, train, conduct evaluations, and maintain time sheets for assigned team members
  • Participate in patient outreach for transition care, developing plans of care, and/or closing gaps in care
  • Utilize payer reports, CareTrac reports, and other resources to monitor assigned staffs’ performance
  • Compile information and prepare reports

REQUIREMENTS:

  • Graduate of an approved school of nursing as a Registered Nurse

EXPERIENCE:

Three or more years of professional nursing experience required; supervisory and case management experience are desired.

 

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Current State Registered Nursing Licensure
  • CPR Certification

 

WHAT WE OFFER:

State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:

  • Company Provided Life and Accidental Death and Dismemberment Insurance
  • Company Provided Long Term Disability Insurance
  • Employee Stock Ownership Plan
  • 401(k) Company Contributions
  • Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
  • Company match in Health Savings Account Plans (restrictions apply)
  • Vacation, Personal, Sick and Holiday Time Off
  • An array of team member perks and discounts
  • Tuition Assistance Programs
  • And more!

 

Qualifications



 

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Company

State of Franklin Healthcare Associates

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