Software Quality Analyst I

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

AXS is seeking a Software Quality Analyst I to join our team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, and architectures while testing features and applications for our core ticketing systems. You will work on consumer-facing and B2B applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.  

  

What You’ll Be Doing  

• Assist in the creation and execution of test cases, test scripts, and test plans for software applications.  
• Participate in functional, regression, and smoke testing efforts 
• Report and document bugs, issues, and defects using tracking tools (e.g. JIRA) 
• Collaborate with QA team members and developers to understand requirements and resolve defects 
• Maintain accurate test documentation and support QA reporting efforts 
• Participate in team meetings and Agile ceremonies (e.g. sprint planning, daily stand-ups) 
• Learn and apply industry-standard QA tools, techniques, and best practices 
• Support testing activities during development, release, and post-releasee phases 

 

What to Bring  

• 2+ years software quality assurance analysis and/or testing experience, including a thorough understanding of the software development life cycle 
• Basic knowledge of writing and executing test cases 
• Strong attention to detail and problem-solving skills 
• Excellent communication and teamwork skills  
• Takes initiative, stays focused, always accountable 
• Thrives in a fast-paced environment with the ability to focus on achieving the target while minding longer term goal along the way   

  

Nice to Have  

• Experience with ticketing industry, inventory management systems or e-commerce  
• Experience with Git 
• Experience with TDD and/or BDD 
• Experience with Postman, Swagger, or REST Assured to validate backend endpoints 
• Experience with SQL & Database Testing with the ability to write simple queries

 

Pay Scale: $80,000-$100,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. C