Receptionist

PART-TIME EVENING OPENING ONLY

As Receptionist, you serve as a front-line representative for the dealership. Greet guests as they enter the showroom, answer basic inquiries, and direct them to the appropriate department. You are to model behaviors and a culture for success including integrity, respect, drive, community, fun and pride without ego, with self-confidence, and creativity.

Job Duties and Responsibilities including, but not limited to:

Answer all inbound phone calls and transfer to appropriate department.

Make outbound phone calls to notify guests to coordinate pick up for their new license plate.

Enters all inbound phone calls into dealer tracking system.

Assists with clerical duties as requested by business office or managers.

Always conducts business in an ethical and professional manner.

Welcome and offers assistance or direction to any guest who enters the dealership showroom.

Exhibits high level of commitment to customer satisfaction.

Assists guests with processing vehicle deposits or payments.

Maintains professional appearance.

Ensure that the work areas and guest areas are kept clean. Maintain safe work environment.

Other tasks as assigned.

Requirements

• Strong motivation.
• Excellent customer service skills.
• Ability to manage change and detail-oriented processes.
• Maintain a valid driver's license with a clean record.
• Comply with all dealership and manufacturer job-related training and requirements.
• Adhere to the employee handbook policies and procedures.
• Excellent computer skills, including Excel.