About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Phlebotomist performs blood collections by venipuncture and capillary techniques for all age groups.

How You Will Get Things Done:

• Use appropriate aseptic technique to draw blood cultures

• Recall patients for follow-up procedures or error correction as required.  Documents callbacks in the lab logbook

• Monitor inventory levels and follow appropriate protocol for replenishing supplies in phlebotomy room and storage area

• Prepare collection containers with appropriate preservatives for patients and give instructions for proper collection of specimens at home

• Properly collect a COC Urine Drug Screen and H. pylori Breath test

How You Will Build Trust:

• Thoroughly explain procedure to be performed to alleviate patient anxiety and facilitate patient cooperation

• Demonstrate kindness and compassion in all patient interactions 

How You Will Innovate:

• Utilize LIS for all applicable functions to perform job duties, including downtime procedures

• Use the correct procedure for completing paperwork and labeling of specimen for OVH Blood Bank specimens

• Process Stat specimens according to VillageMD policies

• Delete or cancel orders as necessary with full documentation of reason. Ensure proper patient charge deletion according to departmental policy

Experience to Drive Change:

• High School Graduate/GED required. Vocational / Technical School / Diploma Program preferred.

• 0-1 years of experience, 2-4 years preferred

• HeartSaver or Basic Life Support (BLS) for Healthcare Providers required

• Ability to communicate in English, both orally and in writing required

• Strong customer service, interpersonal, communication, and team player skills required

• Ability to work with high degree of accuracy required

• Experience with Labdaq preferred

• Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail, label printer) preferred

• Experience with Standard Office Technology in a Window based environment preferred

#BeBIG

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including tr