Senior Product Manager

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: 10/02/2024

Anticipated Posting Close Date*: 12/1/2024

*Job posting may close early due to the volume of applicants.

Senior Product Manager

The Platform & Delivery Product team collaborates with teams throughout the company to build and expand the foundations of Fastly’s global edge cloud services, ensuring they are positioned to scale rapidly in both capacity and capabilities. We are looking for a Senior Product Manager who is passionate about shepherding innovation on its path to production reality, enabling customer success, and telling the stories of both of these journeys to internal and external audiences. This role will provide the opportunity to work closely with business and technical partners company wide, providing product management for a large variety of Fastly products, features and technologies which constitute the platform upon which both Fastly and our customers can build their edge cloud solutions of today and tomorrow.

What You'll Do

• Identify, analyze, quantify and prioritize opportunities for new markets, product features, technologies and innovations in how Fastly’s edge cloud services are built and delivered
• Manage the end-to-end product lifecycle of your products, initiatives and technologies including the development and conveyance of the products’ vision through product roadmaps 
• Collaboratively lead cross-functional and distributed teams by building trusted working relationships throughout the company, at all levels of the organizations
• Be the subject matter specialist and evangelist for your product/technologies, internally and externally
• Be the champion for our customers’ interests internally, making and influencing decisions about product features, priorities, functionality, and user experiences with the goal of increasing customer value always at the center
• Collaborate with our product growth analysts & finance to develop and implement pricing, packaging & growth strategies
• Define and monitor product success metrics using data driven goals

What We're Looking For

A self-starter with a natural affinity for the details of complicated systems while remaining focused on the larger vision, great interpersonal and communication skills and a passion for learning, doing, contributing and growing with the Product team and the company.  

• 5+ years of experience in cloud services and/or related technologies and businesses 
• 5+ years product management experience in a software development focused field 
• Exceptional written and verbal communication skills with the ability to learn and use the terminology understood by audiences as diverse as executives, finance, legal, and engineering developers 
• Ability to think tactically and strategically to craft a compelling product vision that both meets customer demand and aligns with company initiatives
• Possess the empathy and interpersonal skills to develop an understanding of the needs of, and communicate effectively with, a large variety of partner teams to secure buy-in for new initiatives 
• Comfortable with developing multiple pricing and business models including usage based, subscription, and transactional models
• A positive, get-stuff-done, collaborative spirit that thrives in a fast paced environment

We value a variety of voices, so this is not a laundry list. You’ll be a good candidate if you have experience in SOME of these:

• Familiarity with the technical and business aspects of building and operating a worldwide network of high availability and high capacity data centers
• Knowledge of Internet technologies, standards and protocols such as, but not limited to, IPv4/v6, TCP/UDP, TLS, HTTP, DNS, and BGP 
• Experience with a variety of web applications, services and related technologies such as content delivery networks, APIs, cloud services and DevOps would be a plus

Work Hours: 

• This position will require you to be available during core business hours.