Customer Development Representative

 

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the role

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere.

Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe.

And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. 

The Auctane Customer Development Representative is responsible for driving increased ARR across the existing customer base. Through a consultative sales approach and targeted upsell strategies, CDRs focus on upgrading customers and expanding overall product adoption and long-term customer value.

 

This position is hybrid (Tuesday - Thursday in Austin office). 

Sales Perks:

• 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
• 🌐 Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX 
• 🤝 Auctane Roof Top Happy Hours

What will you be doing?

• Achieve quarterly sales quotas by closing high volume cross and upsells 
• Build and maintain strong sales pipeline and forecast
• Strategic pipeline management
• Building relationships with prospects and internal stakeholders to grow new business
• Run a full sales cycle from outbound prospecting to closing deals
• Conduct demo, closing, negotiations, proposal and prospecting meetings
• Conduct proper account planning/mapping to identify areas of opportunity

What are we looking for?

• Bachelor’s degree preferred.
• SaaS experience required
• Excellent verbal and written communication skills.
• Ability to demonstrate critical thinking.

What will make you stand out?

• Top performance in prior role(s).
• Strong phone and written communication skills.
• Proven track record of achieving a sales quota
• Willing to learn and be stretched

The Tech

• Salesforce
• LinkedIn Sales Navigator
• Google Suite
• Orum

What do we offer?

• 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
• 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
• 🌅 We offer 12 paid holidays for all of our US employees!
• 💰401k employer matching program – because your future deserves a friendly boost!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
• 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
• 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. 
• 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
• 🧠Employee Assistance Program. We offer up to 8 free mental health sessions. 
• 💪🏽We offer gym discounts to help you stay f