Executive Meeting Manager

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

 

WHAT YOU'LL DO:

The Executive Meetings Manager (EMM) is responsible for soliciting, booking and servicing smaller meetings + events groups across all market segments as well as being the main point of contact for arranging group details for onsite events through coordinating BEOs and other servicing needs. This position will serve as one point of contact in the entire sales process from beginning until end to achieve sales objectives in guest rooms and banquets/catering.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Achieve quarterly and annual revenue goals to include meetings with 19 rooms or less on peak night (group) + events (catering).
• Execute exciting and memorable site inspections/ inventive and creative proposals.
• Solicit Group + Catering business via phone +internet prospecting, networking events and outside sales calls to deliver new business and maintain existing business relationships.
• Build and create action plans to achieve market segment budget revenue.
• Prepare, construct, present creative customer proposals, and negotiate contracts.
• Upon closing, coordinate and follow up with the other hotel departments to ensure delivery of superior guest service to achieve service score goals.
• Build and create action plans to achieve market segment budget revenue
• Coordinator meetings + events with accuracy and detailed communication outlines for the client and hotel departments, providing the appropriate memos, Banquet Event Orders, Group Profiles and other communications as necessary
• Ensures that all contracted groups are meeting are exceeding minimum food + beverage revenues, monitoring for potential attrition.
• Ensures that all contracted groups are meeting or exceeding minimum guest room revenues, monitoring for potential attrition.
• Ensures that all contracted groups are meeting or exceeding minimum meeting room rental revenues.
• Coordinates menu arrangements for clients that maximize the revenue potential for the hotel, while serving the needs of the client.
• Upsell food + beverage, guest room types and any ancillary revenue streams.
• Obtains rooming lists, monitors cut-off dates, and obtains rooming lists by the due date and in accordance with sales contracts.
• Provide logistics, create custom menus, outside vendor coordination to clients.
• Maximizes the hotel's revenue potential by assessing/monitoring room rental fees, telephone charges, box delivery/storage gees, service fees and other revenue-generating factors in accordance to the sales contract with regard to hotel policies.
• Maintains flexible hours to accommodate customer needs, due to the cyclical nature of the hospitality industry.

 

SPECIFIC EXPERIENCE WE'RE SEEKING:

• Self-starter with internal drive to excel in performance.
• Possess good typing and computer literacy skill
• Successfully demonstrated selling skills and competencies that are at a minimum above industry average and have been representing the Luxury or Boutique Hotel Segment. Skill sets and Competencies include but not limited to; contract negations, operating systems such as Opera, Delphi, and Concerto.
• Flexible work schedule- must be abl