VP, Production – Remote

VP, Production – Remote 

Embark on the next step in your career journey with Direct Travel!  

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us! 

The Vice President, Production leads a team of Creative Group production employees and contractors and is responsible for driving revenue and overall production business performance through profitability and our go-to-market strategy. This position requires a high-level of collaboration and interpersonal skills, creativity, and flexibility. 

Expedition Expectations  

Development and maintenance of an effective and cohesive team that reflects Creative Group’s Vision and Core Beliefs. 

• Maintains an effective and cohesive team; and a high level of discretion and independent judgment with a focus on operational production excellence and effectiveness, resulting in a contribution to the company’s financial success. 
• Ensures service is delivered at a high level and meets our service standards. 

Manages and coaches team members focusing on their professional development and necessary training; identifies growth and educational opportunities aligned with individual career objectives. 

Interviews, hires, engages, and retains the best staff. 

• Oversees bench of freelance producers, maintaining roster, understanding their strengths and weaknesses, and aligning them with projects.
• Trains producers on Creative Group procedures and platform capabilities/processes
• Debriefs after all projects to ensure we incorporate learnings, update documentation, and evaluate freelance resources
• Assesses and analyzes overall team performance results and service levels, initiating any actions needed to close gaps or address low team performance.

Resolves client issues that may put the account at risk proactively and is an escalation point in resolving them in concert with the AE. 

• Identifies opportunities to provide feedback and demonstrates an ability to handle difficult conversations and conflict when necessary.
• Develops and delivers timely and fair performance reviews to direct staff, ensuring employee development and goal optimization.
• Disciplines and terminates, if needed, with the approval of the appropriate Senior Leadership Team member, and President.

Revenue Growth, Strategy, and Reporting 

• Drives year-over-year revenue growth by analyzing market trends, customer feedback and voice-of-the client, and competitor activities to identify sales opportunities and the go-to-market strategy, and make informed decisions on investment, cost, pricing, and marketing plan.
• Provides market data and analysis to SVP, Integrated Marketing & Innovation with recommendations for future strategies to continually improve growth and profitability in alignment with the company’s overall business goals; leverages data and analytics to help drive insights.
• Develop accurate sales forecasts, analyze sales data, and prepare regular sales reports.