Customer Service Representative

R10067312 Customer Service Representative (Open)

Location:

San Diego, CA - Filling industrial

How will you CONTRIBUTE and GROW?

Position Title: Customer Service Representative
Location: San Diego, CA (On-site)
Target Hourly Range: $20 - $23 (DOE)

The Customer Service Representative is responsible for providing exceptional customer service in internal and external customer base. This person will process orders for industrial, medical, specialty gases, welding equipment, power and hand tools and other products and supplies received by mail, telephone or personally from customers or associates. The Customer Service Rep will also be responsible to provide assistance and answers customer’s questions concerning locations, price, and use of merchandise.

• Provide a superior level of service/support to customers and sales force
• Handle busy incoming telephone orders and answer customer inquires
• Establish and maintain strong working relationships with internal and external customers
• Provide efficient and accurate processing of customer orders; edit orders received for accurate pricing and codes
• Adhere to and assure compliance with the Code of Conduct/Handbook, policies and procedures and all applicable rules, regulations and standards promulgated by Federal, State and other applicable agencies or regulating bodies

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Are you a MATCH?

• Be committed to safety and team excellence
• High School Diploma / GED required.  Associates Degree or higher is preferred.
• A minimum of 2 years of related customer service and/or inside sales related role is required. 
• Prior experience with SAP preferred.
• Math skills to include the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percent.
• Working knowledge of Microsoft office skills (Windows, Outlook, PowerPoint, Excel)
• Be personable, professional, responsive, knowledgeable, and bring value to the Customer’s business
• Exercise strong communication skills both verbal and written
• Team oriented with a continuous improvement outlook
• Ability to multi-task and handle multiple priorities in a timely and efficient manner, and meet appropriate deadlines
• Ability to work independently and  use sound judgment to resolve both routine and non- routine issues
• Attention to detail.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally. 

Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Airgas offers a full benefits package includes:

http://www.airgas.com/company/careers/employee-benefits

Airgas will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

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