Senior Manager, PX, GWE, Andover Site Lead

ROLE SUMMARY

Primary responsibility of the successful candidate is managing the day-to-day operations of ~400,000 SF of Laboratory and technical facilities (including manufacturing) in both a regulated (GxP) and unregulated work environment. Main areas of responsibility include facility maintenance, utilities management, research and development equipment services, some amenities and other “soft services”.  The successful candidate will lead a diverse team of professional and/or OTE colleagues and external suppliers of ~ 5 FTEs with an annual budget over $60M.  

The Site Lead will have site operations responsibilities for the Andover site. 

Demonstrated success in the following areas are critical to success in this role:

• Managing diverse customer business requirements 
• Delivering financial performance and transformative efficiency improvements 
• Maintaining compliance and implementing a robust business resilience program for critical infrastructure and support services 
• Building teams and colleague engagement, especially through times of changes 
• Creating organizational leverage across GO, GPO and our partners 
• Leadership skills that empower and hold teams accountable to deliver on time  
• Building and stewarding strong and credible networks with Finance, BT, and Customer stakeholders  
• Managing multiple vendors and driving vendor performance 
• Managing & effectively influencing competing interest/priorities  
• Communicating with and influencing executive leadership teams and site councils on strategic benefits of operational improvements and related value/risk mitigations strategies 
• Leading Facilities & Operations (F&O) integration planning and F&O transition as a result of M&A activity or transformative business changes for sites within the CT and MA R&D portfolio 

This role will oversee internally and externally provided Facilities, Maintenance and Engineering services for the Andover site and may be asked to backfill for other sites upon occasion. (Cambridge, Boston). Services include Building Operations & Maintenance, Laboratory Instrumentation Services (LIS), small Capital Projects, and delivery of Amenities and Soft Services.

The Andover Site Lead will be accountable to provide properly maintained R&D Facilities & Laboratory Equipment in order to ensure compliant, reliable, efficient, economical, safe Research & Development Operations. The scope includes all aspects of the Building Operations – Maintenance, Utilities, Controls, HVAC, Plant Engineering, Laboratory Equipment Calibration, Maintenance & Repairs and delivery of Amenities and Soft Services such as Janitorial, Cafeteria, Catering, Conference Room Solutions, Materials Management & Logistics, Pest Control, Non-Hazardous Waste management.

This role will ensure operational compliance with Regulatory and Pfizer requirements, including GxP and Environmental Health & Safety standards, and ensure uptime reliability, plant efficiency and proactive Business Continuity and Crisis Management Planning.

ROLE RESPONSIBILITIES

• Ensure robust planning, scheduling and timely execution of all preventive maintenance, demand repair, calibration and validation of laboratory equipment, regulated spaces (vivarium, manufacturing) and building infrastructure and control systems.
• Oversee the successful and compliant delivery of LIS and Facility Management service providers through pro-active vendor management practices, enforcement of SLA’s and taking course correcting measures through forward looking planning parameters and Key Performance Indicators. 
• Manage the Landlord / Tennant relationship for Leased RD facilities to ensure compliant delivery of all landlord provided services for Base Building per the Lease Agreements, including Business Continuity and Emergency Response
• Ensure SLAs are in place, monitored and reviewed with Pfizer Global Supply on a regular basis for all Maintenance / Engineering services provided to the Andover Site. Prepare and monitor OPEX budgets for site services.
• Manage all related budget activities (capital & expense) and forecast budgets, utilities, training, capital equipment, and manpower needs. Propose and implement Continuous Improvement initiatives to drive down cost to Operate, Cost to Serve and allocated costs.
• Ensure integrity and optimize use of CMMS work order system for all MA GO managed RD assets.
• Ensure adequate documentation change control for equipment and buildings and valid permits are maintained to perform work in buildings
• Provide operational support for all FS projects as needed
• Ensure timely completion of all man