Executive Administrative Assistant & Sales Coordinator

The Sales Coordinator is a supporting role within our Small Business Team, providing administrative support and resolving transactional issues.

Essential Key Responsibilities

• Oversee equipment onboarding, timecards, manage distribution lists, team rosters, and assist team members with Workday and Concur.
• Manage executives’ Inbox and coordinate calendars/meetings so that time allocation is appropriately focused on key company and departmental priorities. 
• Provide and/or ensure strategic reporting is delivered on a weekly/monthly basis to Leadership team to drive results. 
• Oversee executive travel and expense reimbursement. 
• Coordinate large scale department wide meetings along with presentation material. 
• Work with back office/finance teams to resolve any billing/tax/invoice issues. 
• Process usage adjustments/invoice cancellations and pull customer invoices per requested, etc.
• Ensure PO is secured and provided to A/R in time to submit the invoice per the payment terms on the contract specific to Hoovers Explore and Finance Analytics.
• Help to create other various SFDC reports by request from RVP and AVPs, i.e., on products sold by team, forecast reporting at the leader level and other one off reports that may arise for the channel. 
• Ensure any necessary fields in salesforce are properly populated i.e. use case/risk level/etc.
• Assist Sales Op’s with monthly Phoenix to SFDC reconciliation, to ensure # and $ match.
• Submit SAP adjustments for SFDC changes, i.e. account movement, reassigning renewals to the appropriate team and associate thru bulk file submissions, AE’s and leaders during comp cycles. 
• AEs will provide a template of adjustments needed along with appropriate alignment (if needed) and these will get entered into the system.
• Perform ad hoc administrative activities that may come up.

Education and Experience

• Bachelor's degree - Preferred
• Years of Experience: 3-4 years

Competencies

• Achievement Orientation
• Adaptability & Flexibility
• Business Acumen
• Customer Focus
• Teamwork & Collaboration

Key Stakeholders

• Executives, SMB Team Members and Internal Partners

Additional Skills and/or Certifications

• Minimum of 3-4 years of sales experience; or supporting a sales team.
• Excellent written and oral communication skills.  Able to build superior relationships internal and external.
• Handle multiple tasks well, in a fast paced, professional environment. 
• Demonstrated organizational and planning skills.
• College degree preferred and/or equal business experience.

Physical Requirements - North America Only

• Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
• Ability to sit, speak and operate telephone and/or computer for long periods of time
• Ability to handle pressure, stressful conditions, and conflict resolution
• Ability to work day, evening and/or weekend hours as needed
• Ability to stand, walk, climb, kneel, crouch and bend over for work at office premises and office events
• Regular attendance in the office