Clinical Director of Residential and Outpatient Services (7695)

Location:                                         

Office, Residential Facility and/or Mobile in Community Setting Baltimore City and Surrounding Communities

Reports To:                 

Chief Program Officer

Shift:                                                  

Weekdays 8:00 am – 4:00 pm with 24/7 on-call reporting requirements.

There may be occasional changes in schedule to accommodate time-off requests, and coverage for special events or program specific deadlines.

POSITION RESPONSIBILITIES

Organizational Core Values:        

All staff are expected to carry out their job tasks in a manner that is consistent with modeling organizational core values.  Baltimore Crisis Response Inc’s focus is on quality of care and service to our clients through:

Recovery:

We will seek to improve our client's overall health status by actively pursuing treatment in the most therapeutic, least restrictive and most appropriate setting.

Connection:

We will make available easy access to the crisis system with a clearly defined point of entry and 24-hour availability, closing treatment gaps and facilitating access to critical services including post-discharge support.

Community:

Whenever possible, we will provide clients with supports to get them through their crisis without the removal from familiar surroundings.

Integrity:

We will always try to do the right thing, interacting with both clients and staff to promote a culture of openness, honesty and accountability

Innovation:

We will actively champion creative strategies, practices, and partnerships to enhance and expand our Mission's effectiveness.

Job Overview:                                 

Provides general clinical and administrative oversight of organizational residential and outpatient services. Manages all aspects of residential and outpatient services, inclusive of capacity, sustainability, compliance, and quality assurance. Engages internal and external partners to support and enhance system integration activities.  Contributes to the strategic plan for delivery of services within system(s) of care for individuals, families, and support systems. Works collaboratively with senior leadership team. 

Essential Functions:        

1. Oversees the planning, implementation, evaluation, and quality improvement efforts on all operational and programmatic aspects of residential and outpatient services.

2. Act as the department head, facilitating and coordinating leaders and staff across disciplines, in performing high quality services within residential and outpatient programing.

3. Establish and manage an admission department and/or efficient and effective admission processes for residential services ensuring that census counts remain 92% or higher each week.

4. Coordinates with internal and external stakeholders (including 988 Call Centers, Law Enforcement, MRT/MCT, Medical and Hospital Services, Health Department, other community providers, etc.) and lead the planning, implementation, management, monitoring, and evaluation of residential services, and ensures all contractual deliverables with the local behavioral hea