Operations Coordinator (Health Professions)

As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University is seeking a dedicated and dynamic individual to join our team as an Operations Coordinator within health professions admissions at Marian University. The Operations Coordinator will support our Catholic Franciscan mission and identity by playing a vital role in supporting prospective students in their journey towards a career in the health professions. Your passion for education, operations, and data management will contribute to the continued success of our graduate health programs.

Essential Duties and Responsibilities:

• Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies.

• Coordinate day-to-day admissions operations for health professions programs ensuring smooth workflow and compliance with institutional policies.

• Serve as a central point of contact for prospective applicants regarding admissions processes, deadlines, and documentation.

• Manage admissions data entry and record-keeping, including maintaining accurate applicant files and updating databases or CRM systems.

• Support communications with applicants throughout the admissions lifecycle, from initial inquiry through enrollment decisions.

• Work closely with admissions counselors, program directors, administrative staff, and enrollment management to ensure alignment of processes and goals.

• Draft and send routine correspondence to applicants, departments, and external stakeholders.

• Utilize admissions software and CRM tools to track applicants, document interactions, and generate reports for leadership.

• Ensure compliance with university policies, FERPA, and relevant accreditation requirements in handling applicant data.

• Help analyze operational metrics (e.g., application trends, event attendance, conversion rates) to support process improvements.

• Identify areas for workflow efficiency, recommend enhancements, and assist in implementing updated procedures.

• Maintain and update admissions documentation, checklists, and process guide to reflect best practices and institutional changes.

• Support special projects or strategic initiatives aimed at improving health professions enrollment outcomes.

University Expectations: 

• Knowledge of and a commitment to the mission of Marian University
• Adheres to Marian University’s policies and procedures
• Shows courtesy and respect in interactions with fellow employees, students subordinates, and supervisors
• Communicates regularly with supervisor about Department issues
• Meets department productivity standards
• Participates in developing department goals, objective, and systems
• Assists to establish department measurements that align and support the accomplishment of the University’s strategic goals
• Adheres to the department budget

Educational Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate’s or Bachelor's degree in education, business, analytics, marketing, communications, or a related field.
• Over 10 years of relevant experience will be accepted in lieu of the degree.

Review of applications will begin immediately and continue until the position is filled. 

For Consideration All Applications Require:

1. Cover Letter
2. Current resume or CV
3. Contact information of three professional references.  The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile.
4. Responses to the supplementary mission & identity questions.

Please Review Marian University’s Mission & Identity Statement before responding to the supplementary questions on your application:

https://www.marian.edu/faith

Essential Functions:

• Highly desired: Previous experi