Business Analyst, Strategic Delivery

<p><strong>About SimpliSafe</strong></p> <p>We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. <br><br>We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.</p> <p><strong>Why are we hiring?</strong></p> <p>Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.&nbsp;</p> <p><strong>What you’ll do</strong></p> <p>In this role, you'll partner with Go-to-Market and Customer Experience business teams to capture and document business needs into clear, actionable requirements, then work with Operations and Growth Engineering teams to translate those requirements into scoped, executable work. You'll help drive the day-to-day management and refinement of JIRA projects and backlogs, and help track progress against quarterly priorities. Acting as a liaison between business and technical teams, you'll keep requirements accurate through delivery, analyze data and processes to identify efficiency opportunities, and maintain reporting that gives stakeholders clear visibility into progress and timelines.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Requirements &amp; Analysis</strong></p> <ul> <li>Elicit, document, and translate business needs into clear, detailed requirements (user stories, use cases, acceptance criteria) that align teams on scope and value</li> <li>Partner closely with Engineering, Design, and Product to support informed decisions, providing analysis on customer impact, technical feasibility, cost, and speed to market</li> <li>Support end-to-end delivery of initiatives, from concept through launch and iteration, ensuring requirements remain accurate and actionable at every stage</li> <li>Maintain and refine backlogs, support sprint planning, and assist prioritization using Agile methodologies in JIRA</li> <li>Val