Billing Assistant (Full-time) - Lanihuli Patient Service Center, Hilo, HI

Job Functions, Duties, Responsibilities and Position Qualifications:

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Job Description

Job Description

Quality is in our DNA- is it in yours?    

You are a superhero when it comes to customer service. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.

The Billing Assistant is responsible for performing various functions such as filing, typing, copying, research, data entry, etc. to assist the billing/financial staff.

Qualifications

• High School Student in Good Standing or High School Diploma or equivalent

• Minimum six (6) months experience in general clerical work preferred

• Knowledge and hands-on experience with computer spreadsheet and word processing programs

• Math and data entry skills required

• Passes company drug testing program pre-hire and thereafter on a periodic and/or random basis

Essential Functions

Under direct supervision, and in accordance with Company policies, procedures and guidelines, this position:

• Performs a variety of office functions, such as filing, typing, copying, data entry, research, etc., to support various billing and financial operations

• Maintains various Billing files in proper order

• Assists the A/R staff with re-filing of Explanation of Benefit (EOB) forms in a timely manner

• Adheres to confidentiality, safety, compliance, and legal requirements

• Maintains consistent and reliable attendance and complies with company guidelines on attendance

• Performs other duties as assigned

Pay

$18.39 - $20.23

Physical Capabilities

• Light to moderate physical effort (lift/carry up to 25 lbs.)

• Occasional carrying, pushing, and pulling of objects

• Occasional reaching, stooping, bending, kneeling, crouching

• Must be able to hear, see, and respond adequately

• Frequent prolonged sitting

• Use of hands and fingers

Working Environment

• Air conditioned laboratory/office environment

• Frequent exposure to computer monitors

• Sufficient noise and interruptions to cause distraction

• May be asked to work extended hours

• Occasional exposure to warehouse environment (dust, heat, humidity)

Skills/Abilities/Competencies

• Ability to analyze details and verbal or tabular material

• Ability to see things from the customer’s/patient’s point of view and respond in a timely appropriate and courteous manner

• Handles emergency situations with calm and professionalism

• Ability to work effectively with others and promotes positive working relationships

• Performs arithmetic operations quickly and accurately

• Understands the meaning of words, the ideas associated with them and their effective use

• Understands instructions, reason, and able to make judgments

• Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required

• CUSTOMER FOCUS:  Aware of customer needs; makes decisions with customer in mind; builds a strong customer relationship.

• PROBLEM SOLVER:  Uses data and logic to quickly find solutions to difficult challenges.

• RESULTS DRIVEN:  Achievement-oriented; achieves and exceeds goals; pushes self and others for results.

• COLLABORATIVE:  Works effectively with others to accomplish goals.

• COMMUNICATOR: Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills. 

• VERSATILE:  Adjusts effectively to new work demands, processes, structures, and culture