DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

SENIOR RECORDS OFFICER

Job Location:

Office of the Director (OOD)
1789 West Jefferson, Phoenix, Arizona 85007
www.azdes.gov

Posting Details:

Salary: $95,000 

Grade: 24

Closing Date: 9/17/2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Office of the Director (OOD) is seeking an experienced and highly motivated individual to join our team as a Program Administrator 2 (Senior Records Officer). The Senior Records Officer is responsible for directing the department-wide records management program, including the development and oversight of the organization's record retention and disposition policies and procedures. This role involves setting policy, ensuring compliance with federal and state laws relating to public records and record retention, overseeing the DES Public Records Request process, and providing high-level guidance on records/information management and public records fulfillment processes.

This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meeting of expected performance measures.

The state of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Responsibilities include but are not limited to:
• At the DES enterprise level, direct the department's records and information management and public record request processes, including setting strategic direction, developing policies and guidelines, and ensuring compliance with applicable federal and state laws, including those related to record retention, release, and disposition.
• Oversee the administration of the department’s public record release process, including strategic structural design of the teams across DES, system upgrades, and user experience of the DES Public Records Request Portal.
• Provide direct supervision and performance management to the Records Program Administrator and Records Management and Retention Manager, as they supervise production staff and day to day output, identifying and supporting professional development opportunities.
• Develop, implement, and monitor department-wide record retention schedules and disposition policies to ensure legal compliance and efficient records management, working closely with the Records Management and Retention Manager.
• Coordinate with other state/federal agencies, Attorney General's Office, business partners and the public.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• Records Management principles, software, and electronic document management systems
• General system administration principles
• Federal and state laws and compliance requirements relating to public records and record retention
• Methods of qualitative and quantitative data analysis
• Principles and practices of management
• Supervision principles and practices
• Principles of record retention and disposition
• Project Management principles and practices

Skill in:
• System administration
• Troubleshooting and coordinating system issue resolution
• Exceptional written and verbal communication skills to clearly convey complex information
• Research and analysis
• Workload management
• Maintaining positive interpersonal relationships
• Time mana