Field Training Audiologist

Position: Field Training Audiologist

Reports to Title: Director of Training and Education

Department/Division: Training/Commercial Sales Team

Primary Work Location:  New Jersey, New York & PA

Job Code/Classification: Salary; Exempt

Must Live in New Jersey

Position Overview

The Field Training Audiologist will contribute to sales and profitability by providing product and software training designed to increase customer knowledge, skills and familiarity with the ReSound product lines. The position also functions to provide audiological support, which includes hearing aid fitting and troubleshooting assistance, to influence buying behavior change from our customers.  This position also includes providing audiology, technical and product training to ReSound employees.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

The areas of responsibilities include:

• Regularly communicate pertinent account information to sales and management personnel
• Deliver high quality and consistent customer training
• Support sales of all products within specified geography; work closely with assigned sales teams
• Needs analysis and provide appropriate training solutions for accounts
• Represent ReSound through participation at national, state and regional meetings
• Primary events include, but are not limited to, the following: Consumer Education Seminars, Open Houses, and CEU Seminars and ongoing “in clinic” product training sessions
• Play key role in promotion and demonstration of products during launch trainings
• Provide consultative resources which will help develop the business growth
• Schedule travel independently and within corporate guidelines that maximizes effectiveness and cost efficiencies while maintaining a full schedule.
• Maintain appropriate administrative records.  This includes maintaining expenses within published corporate guidelines.
• Interact with Marketing, Sales, Customer Service, Product Management, Technical Support and Research & Development to ensure a quality customer experience
• Contribute to the enrichment and/or development of training content
• Other duties as assigned by management

Competencies (Knowledge and Skills needed for this position.)

• Follow the HR policy including all company and department policies and procedures.
• Meet all performance and behavior expectations outlined in the company performance appraisal, P2E/IDP, and those communicated by management.
• Perform responsibilit