IT Sales & Customer Experience Intern : Summer 2024

Internship Programs at CommScope

As CommScope designs and builds connectivity for the world's most advanced networks, we're building something equally as important: careers for forward-thinking, innovated college students like you! Our Summer Internship Program is designed to provide you with an invaluable work experience through meaningful projects that will help you grow and develop both personally and professionally.

 

Throughout the 12-week program, you will collaborate with some of the best in the industry, receive on-the-job training, participating in professional development workshops, executive speaker series, and other networking and social events!

 

How You’ll Help Us Connect the World

As an IT Sales & Customer Experience Intern, you will be responsible for looking at new ways the team can use Generative AI for authoring content, search, and other use cases as part of the Sales & Customer Experience group. You will work closely with IT and Marketing organizations to help to automate content and/or images tasks for various web assets on the website.  Opportunities include personalization, Customer feedback and experimentation.  This role will be based in Charlotte, NC.

 

You Will Make an Impact By

• Developing processes for automate tedious tasks and procedures, such as generating copy, headlines, slogans, logos, or graphics, and save time and resources.
• Personalizing campaigns and content for different segments, channels, and contexts, and increase customer engagement and loyalty.
• Responding and learning from customer feedback, such as reviews, comments, or ratings, and improve customer satisfaction and retention.
• Analyzing and interpreting data from various sources, such as competitor moves, consumer sentiment, or market trends, and discover new insights and opportunities.
• Testing and optimizing different variations of content, such as headlines, images, or layouts, and measure their performance and impact

 

Required Qualifications for Consideration

• Actively pursuing a bachelor’s (upcoming sophomores, juniors & seniors) or master’s degree in the following Computer/Software Engineering from an accredited university
• Proven strong academic performer with a minimum GPA of 3.0
• Proficiency in programming with C# or Python
• Must possess unrestricted work authorization and not require future sponsorship
• Military-Affiliated candidates encouraged to apply (Veterans, Military Spouses, and Guard/Reservists)

 

You Will Excite Us If You

• Have familiarity with Azure and the Azure portal
• Have knowledge of natural language processing (NLP) and generative AI models such as ChatGPT, GPT, Codex, and DALL-E14
• Are able to prompt engineering techniques to improve the accuracy and relevancy of generative AI outputs1
• Possess understanding of the ethical and social implications of generative AI and how to implement it responsibly.
• Demonstrate strong leadership, interpersonal and communication skills
• Show innovation through unique ideas and propose them to the team
• Can handle multiple assignments simultaneously and effectively meet deadlines
• Possess strategic and creative thinking; distinguished written and verbal communications skills
• Have a strong initiative; a self-starter with analytical skills, attention to detail, problem-solving and decision-making abilities
• Have experience working in a fast-paced environment and flexible to changing priorities

 

What Happens After You Apply

Learn how to prepare yourself for the next steps in our hiring process by visiting https://careers.commscope.com/how-we-hire.

 

Why CommScope

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. 

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next...come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at careers.commscope.com/eeo