Account Manager

Ready to Drive Success?
Join CRST’s Asset-Light (Flatbed) Division as an Account Manager and help deliver flexible, fast, and customer-focused freight solutions. If you’re a relationship builder who thrives in a high-energy environment and loves finding creative ways to move freight, this is your opportunity to make an impact.

How You’ll Work

• Location: Onsite (200 Republic St, Birmingham, AL 35214)
• Schedule: Monday–Friday
• Compensation: $48,600-$63,250 per year. A final offer amount is dependent on factors including prior relevant experience, knowledge, and location.
• Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.

About the Role
CRST’s Asset-Light (Flatbed) Division is a fast-scaling, entrepreneurial unit within one of the nation’s leading transportation companies. We specialize in flatbed, dry van, and brokerage solutions, offering unmatched flexibility, speed, and service. Our model empowers employees to drive real impact—without the overhead of assets. We’re building a best-in-class team to expand our brokerage footprint in the Southeastern U.S. and deliver strategic growth in high-potential lanes and modes.

As an Account Manager, you’ll own customer relationships, grow key accounts, and identify new opportunities across van, flatbed, and power-only freight. You’ll act as the bridge between customers and operations—balancing service, pricing, and performance to deliver consistent results.

What You’ll Do

• Customer & Business Growth: Manage a portfolio of shippers, uncover new lane opportunities, and grow gross margin through strategic partnerships
• Sales & Prospecting: Identify and pursue new business through cold calls, referrals, and CRM tools
• Negotiation & Pricing: Negotiate with shippers and carriers to ensure profitability and long-term success
• Execution & Coordination: Partner with agents and internal operations teams to ensure smooth freight execution
• Account Management: Serve as the main point of contact for customers, providing quick, professional responses to all inquiries
• Collaboration & Coverage: Support peer accounts when needed to maintain team coverage and customer satisfaction

What Great Looks Like

• Proven success in transportation, logistics, or brokerage account management
• Strong relationship-building and negotiation skills
• Entrepreneurial mindset with a passion for customer success
• Comfortable managing multiple priorities in a fast-paced, team-driven environment
• Familiarity with CRM tools and freight industry platforms

Qualifications
Required

• High school diploma or GED
• Basic understanding of transportation or logistics operations
• Strong written and verbal communication skills

Preferred

• Experience in a brokerage or 3PL environment
• CRM and Microsoft Office proficiency
• Competitive, team-oriented approach
• A four-year degree or applicable work experience with demonstrated success

Why CRST?
CRST is celebrating 70 years of grit, growth, and forward momentum—a legacy built on resilience, dedication, and talent. This milestone reflects our commitment to sharpening operations, strengthening customer partnerships, and turning challenges into opportunities.

We set the gold standard in transportation through safety, service excellence, and customer satisfaction. Our mission is simple: deliver promises and drive success so people have what they need to live and thrive. At CRST, you’ll have the flexibility to lead with impact, backed by a company committed to smart, sustainable growth and your long-term success.

Core Values

• Safety at the Core of All We Do
• Integrity in Every Decision and Action
• Commitment to the Success of Employees, Customers, Agents, Contractors and Communities

Equal Opportunity Employer
CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex or any oth