Field Service Engineer IV - (C4)

Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future. 

What We Offer

Salary:

$51.50 - $70.95

Location:

Santa Clara,CA

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

What You’ll Do 

As a Field Service Engineer, you'll serve as Applied’s direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. 

 

Role Responsibilities:   

• Install, maintain, and upgrade customer equipment 

• Apply troubleshooting and problem-solving skills, as well as company diagnostic tools and documentation, to solve complex equipment issues 

• Follow and generate documented procedures and published task plans 

• Communicate with customers and internal business units, lead projects as necessary 

• Train and mentor junior Field Service Engineers

• Fulfill additional duties, as assigned 

 

Minimum Qualifications:  

• Completion of an Associate degree or comparable military technical training and field service  experience 

• 7-10 years of work experience in semiconductor industry or other equipment support industry 

• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics 

• Strong knowledge of hand tools and their appropriate usage, including digital multimeters 

• Advanced knowledge of wafer processing parameters 

• Effective written and verbal communication skills 

• Basic knowledge of Microsoft Excel, Word, and PowerPoint  

• Possession of a valid driver’s license and the ability to obtain a passport, if travel is