NA/CNA/PCT - Clinic Care Technician (40 Hours Weekly) - Behavioral Health

Building Location:

South University Clinic

Department:

3021230 BEHAV HLTH REF CTR - SU

Job Description:

Seeking a Clinic Care Technician to serve in Essentia Health's behavioral health practice at our South University Clinic in Fargo, North Dakota. This employee works 8 am to 5 pm, Monday through Friday. No weekend, holiday, or on-call rotations are required. Experience as a nursing assistant or patient care technician is preferred. The ideal candidate for this role possesses strong customer service skills and the ability to follow directions and perform tasks within their scope of practice.

Education Qualifications:

• No educational requirements.

About Essentia Health:

We are a top-rated employer offering work-life balance, long term career stability, opportunities for growth, and work you can be passionate about!  Our mission guides us every day: We are called to make a healthy difference in people’s lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve.  We are like nowhere else:  https://vimeo.com/284233541

What You'll Do:

The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned. Key responsibilities include:

• Supports and assists providers and clinical staff with administrative and select patient care tasks
• Supports patient scheduling and work queue needs as assigned
• Follows up on no-shows and works with providers to review and approve add-ons
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals
• Chaperones exams as needed
• Administers questionnaires and documents in electronic medical record
• May perform limited patient care tasks based on training
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Employees scheduled 24+ hours weekly enjoy these benefits:

• Health Insurance and HSA or FSA accounts
• Dental and Vision insurances
• Supplemental insurances- critical illness, accident, & hospital indemnity
• Paid short-term disability, long-term disability, and basic life insurance
• Supplemental Life and Accidental Death & Dismemberment insurance
• Tuition Reimbursement
• PTO accrual and 7 paid holidays per year
• Paid parental leave after one year
• Adoption assistance after one year
• Bereavement & Jury Duty (all regularly scheduled employees)

All employees, including casual, enjoy these benefits:

• Take Charge (employee wellness program)
• Guidance Resources (free confidential counseling)
• Employee discount program
• 401(k) retirement account (traditional & Roth)
• 401(k) matching & discretionary contributions (subject to service requirements)

Licensure/Certification Qualifications:

• Basic Life Support (BLS) certification required within 30 days of hire.
• Experience with electronic medical records (EMR) and medical terminology is preferred. 

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

8 am

Shift End Time:

5 pm

Weekends:

No

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation