Clinical Services Manager Registered Nurse or Licensed Practical Nurse REQUIRED

Posting Date

04/27/2026

3607 WITHERSPOON BLVD, DURHAM, North Carolina, 27707-6853, United States of America

Travel and Time Requirements

List the amount of travel required for this role and frequency of nights and weekends required to work.

• Regional travel up to 75% of the time
• Availability for evening and weekend work as needed

• On-site presence in facilities 3-4 days per week

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Sound like you? Then you might be a great fit for Manager, Clinical Services with DaVita.

Here's what you can expect as a Manager of Clinical Services at DaVita:

Responsibilities include, but are not limited to:

The primary purpose of the Clinical Services Manager role is to support clinics by ensuring safety readiness through immediate response to adverse events and regulatory surveys; upskilling clinic teams via targeted coaching on clinical competencies; and providing expert oversight for clinical outcomes by addressing performance outliers. This involves conducting internal audits, facilitating quality improvement initiatives, coaching staff on best practices, removing barriers to performance goals, and collaborating with leadership to drive accountability across facilities.

Essential Duties & Responsibilities

In order of significance, list the essential functions and responsibilities of the position. Do not include duties that are performed infrequently or require minimal time. All other duties are accounted for in “Other Duties as Assigned” which must remain on all Job Descriptions. 

Safety Response & Readiness:

• Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes.
• Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards.

Coaching & Upskilling Clinic Teammates:

• Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns.
• Attend and actively participate in meetings, providing coaching to struggling teams and visiting facilities in person as needed.
• Complete action plans with team members, focusing on clinical drivers and patient safety concerns.

Clinical Outlier Support:

• Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching.
• Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles.

Perform other duties as assigned.

Education and Requirements

 Describe any required or preferred education and experience criteria (i.e. bachelor’s degree preferred, or management experience required). 

• Education to commensurate with RN/LPN license
• Minimum 2 years (3 yrs. Preferred) Nephrology Experience
• Experience leading clinical function or managing nurses
• Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms
• Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively

• Bachelor’s degree in associated field
• Experience in CQI methodology and techniques
• Basic understanding of state and federal regulations and requirements

Certificates, Licenses, and Registrations

List applicable certificates, licenses, and registrations required or preferred for this position 

• Required:
  • Current license as LPN or RN in state of practice
  • Current driver’s license, reliable transportation, and vehicle insurance in the state of residence.
• Preferred:
  • Current CPR certification
  • CNN or CSN, Bonet Certification within 2 years of employment

Here is what you can expect when you join our Village:
• A "community first,