Principal Product Manager, Enterprise AI Platform

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

AI and automation are key enablers for Palo Alto Networks to grow at the scale and speed necessary to support our cybersecurity customers. As the Principal Product Manager for the Enterprise AI Platform, you will be at the forefront of identifying significant opportunities and driving the product vision, strategies, and roadmaps for our foundational AI infrastructure and tooling. This platform will enable widespread AI development across IT and all enterprise business functions (such as marketing, sales, HR, legal, customer support, product, etc.), supporting both code-based and low-code/no-code approaches. You will work across multiple aspects of our enterprise, partnering with relevant AI engineering, data science, and IT operations teams, as well as internal application teams, to achieve a bold vision for AI-driven transformation. Your strategic mindset will be crucial in developing path-breaking solutions that accelerate the journey from AI concept to large-scale deployment, enhancing developer productivity and enabling innovative AI applications across the organization.

Your Impact

• Platform Vision & Strategy: Define and champion a bold, AI-first product vision and strategic roadmap for the Enterprise AI Platform, ensuring its alignment with broader organizational goals and the needs of internal AI developers and application teams.

• Internal Developer/User-Centric Product Development: Cultivate deep empathy for your internal customers (data scientists, ML engineers, software engineers, citizen developers) to collaboratively gather and translate complex needs into robust problem statements, clear feature requirements, and intuitive platform experiences for AI development and deployment.

• Data-Driven & Outcome-Focused Execution: Champion an outcome-driven approach by defining clear success criteria, metrics, and dashboards for platform adoption, efficiency, and impact. Incorporate data, research, and analysis of platform usage, performance, and developer feedback to inform product strategies, guide prioritization, and make decisions.

• Full Lifecycle & Cross-Functional Leadership: Lead the end-to-end product lifecycle for the Enterprise AI Platform – from ideation and platform capability definition to launch and iteration – by directing and motivating cross-functional teams through influence, coordinating resources, and guiding them through key milestones to deliver high-quality, scalable, and secure platform services efficiently.

• AI/ML Platform Expertise & Application: Apply deep expertise in AI, automation, MLOps, LLMs, and Generative AI to identify the right platform technologies and capabilities for enabling impactful use cases across enterprise functions. This includes areas like data pipelines, model training infrastructure, inference services, model registries, experimentation platforms, and responsible AI tooling.

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