Manager, Programs

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The Department of Graduate Medical Education is currently seeking a full time Manager of Programs to work in Miami. The Manager, Programs oversees and coordinates the day-to-day operations of the assigned University programs in accordance with the institution’s academic and strategic missions. The incumbent operates with the goal of delivering high quality programs to the University faculty and staff and other key stakeholders. Furthermore, the Manager, Programs provides guidance and mentorship to program staff to encourage talent development.

CORE JOB FUNCTIONS        

1.    Plans, implements, evaluates, and monitors organization-wide development programs.
2.    Implements project plans related to the delivery of new and on-going professional development programs.
3.    Works with internal stakeholders so that the program runs efficient and effectively. 
4.    Evaluates and measures the effectiveness of assigned programs.
5.    Ensures that operations are managed within authorized budgets.
6.    Collects, manages, and reports program data.
7.    Develops and cultivates relationships and partnerships with various external entities and organizations to further department functions.
8.    Recruits, supervises, evaluates, and disciplines department staff to ensure optimum performance.
9.    Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS        

Education:
Bachelor’s Degree in relevant field 

Experience:
Minimum 4 years of relevant experience

Any appropriate combination of relevant education, experience and/or certifications may be considered.

Knowledge, Skills and Attitudes:

•    Knowledge of business and management principles.
•    Ability to direct, manage, implement, and evaluate department operations.
•    Ability to establish department goals, and objectives that support the strategic plan.
•    Ability to effectively plan, delegate and/or supervise the work of others.
•    Ability to lead, motivate, develop, and train others.

DEPARTMENT ADDENDUM

Department Specific Functions

•    Provides administrative support to the Associate Dean, GME and the RSAP directors. 
•    Acts as liaison between faculty, resident/fellows and Hospitals.
•    Assists in the development, monitoring and reporting of the educational quality of the Scholarly Activity Program (RSAP). 
•    Works closely with the residents/fellows to continuously evaluate their learning experience to improve quality and value of the program.
•    Registers residents/fellows for courses using University procedures and systems. 
•    Acts as an academic advisor for residents/fellows in the program and assists in course development for faculty and residents/fellows.  
•    Monitors and assesses the programs and makes recommendations for course development improvements and expansion.  
•    Gathers data and provides regular reports on academic progress, advising statistics and programming data and assessment.
•    Assists with database maintenance and enrollment management
•    Identifies and assists in development of innovative methods of delivery of the material.
•    Ensures administrative processes and associated forms for instructor services are completed in a timely manner. Responds to various instructor requests that include but are not limited to: Schedule changes, room requests/complaints, retrieval of materials, copies of residents/fellows evaluations and Research issues.  
•    Responds to telephone, email and internet submissions for the GME office and RSAP programs and provides additional assistance as needed.
•    Develops and maintains an open access online journal for residents, fellows and faculty publicat