Coordinator, Visual Merchandising (TNF AMER)

Join The North Face Family

The North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas. Over the last 50 years we've lived by our “true north,” the belief that exploration has the power to change us, to challenge us and to help us see the world from new perspectives. 

To help ignite a global movement of outdoor exploration, love for the natural world and an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors. We extend our reach through support of non-profit organizations, establishing programs that connect participants with close-to-home recreation opportunities, and creating a connection with young leaders, inspiring them to explore and conserve. As we enter our sixth decade, we pledge to:

• Empower exploration and the thrill of the unknown for as many people as possible.
• Protect the places where we live, play, and operate.
• Evolve the way we make our products by improving our environmental performance and social responsibility in the supply chain.

Coordinator, Visual Merchandising – TNF, Americas

How You Will Make a Difference

The Visual Merchandising Coordinator is responsible for supporting the creation of a brand-right, elevated consumer journey at our North America DTC stores. This individual is a key collaborator in building dynamic seasonal strategies and is responsible for developing efficient team processes to manage deliverable timelines. The ideal candidate will be skilled in balancing attention to detail with high-level VM perspective for effective near- and long-term strategies.

What you will do:

Operations:

• Build achievable workflows to deliver monthly and seasonal direction on time
• Lead the preparation and planning work for directive builds, including creation of a visual assortment tool
• Manage all aspects of store assortments, from initial buying plans to in-season delivery, including tracking of dropped styles and late deliveries to provide strategic pivots where necessary
• Lead meeting calendar for internal and cross-functional teams
• Provide operational support for new stores openings and renovations

Creative Strategy:

• Support both Full Price and Outlet work-streams to affect an aligned consumer journey
• Integrate knowledge of Visual Merchandising best practices to elevate The North Face stores to a best-in-class consumer experience
• Understand and integrate omnichannel marketing strategy to align with in-store experience – partner with Brand Creative, Brand Management, and Sports Marketing to maintain a singular POV for styling and VM strategies
• Assist with Retail Lab setups to inform future season direction and innovate compelling store experiences
• Contribute to the evolution of store training and direction to increase clarity and compliance

Communications

• Work with strategic direction to build, format and maintain documents for special or ongoing projects by creating and updating overview decks including all relevant info, data and developments as needed
• Act as a key point of contact and gatekeeper for cross-functional partners; route requests to VM teammates appropriately and efficiently
• Support cross functional alignment through meeting recaps, follow ups, establishing feedback loops, etc.
• Manage Store Communication requests

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

Skills for Success

• 1-2 years in Visual Merchandising, Retail Store Environment, or related marketing or design field
• Advanced software proficiency with Adobe Creative Suite (especially InDesign and Photoshop) and Microsoft Office tools. SketchUp and IWD skills are a plus
• Experience in executing visual merchandising initiatives, including window displays, mannequin styling, and campaign installations within the retail store environment
• Understanding of holistic retail business concepts in buying, marketing and consumer experience. Knowledge of how the ecosystem works and the team’s role within
• Experience building out documents and templates as frame for strategic work and project execution
• Combined field and corporate retail experience a plus

VF Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy,