Maintenance II - Timber Senior Living, Newark

POSITION SUMMARY

Performs maintenance duties and repairs, such as skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning at one or more communities that have up to 149 units. This position may participate in the Maintenance Onboarding Support program after two years of employment with Eden.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work Orders

• Utilize Yardi software to create and/or complete work orders and sync daily
• Communicate with resident if there are delays in completing work such as needing to order parts
• Able to train other maintenance technicians on how to complete work orders using cell phone or tablet

 Inspections

• Actively walk the property daily looking for deficiencies and if found, create and submit work order
• Complete quarterly property inspections and annual unit inspections using phone or tablet.  Include photos of deficiencies and sync inspection at day end
• Notify Community Manager if habitability or other  deficiencies are witnessed while completing an inspection or work order

 Cleaning and Grounds

• Assists in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, window cleaning, etc. Assists in grounds work, as needed
• Ensure trash enclosures are free of overflowing trash
• Follow safety protocols when moving dumpsters for trash pick up
•  Inspect dumpsters regularly and report any deficiencies to Community Manage

Technology

• Utilize cell phone to record time worked and lunch break periods
• Participate in company meetings and trainings using ZOOM and Teams and adhere to company standard of having “camera on”
• Actively participate in the Teams group – Property Operations Maintenance
• Order parts and supplies online
• Work with Eden’s Procurement Department to secure the best possible pricing for goods and services

Communication and Teamwork

• Actively participate in the Teams group – Property Operations Maintenance
• Actively participate during in-person daily team check ins and weekly resident services check in meetings with Community Manager
• Professionally engage with residents
• Handle concerns and adversity with tact and diplomacy being sensitive to cultural background, economic status, those with special needs, and adhere to Equal Housing Opportunity requirements.
• Be on time when attending training sessions and company meetings
• Working with Community Manager and/or Maintenance Technician III, present subject matter at monthly site safety meetings
• Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties. Maintain knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of each property with assigned HUB
• Assist other team members, participate in team days and company events
• Key participant with the property’s emergency response plan team
• Coaches others on how to complete tasks successf