Principal Architect - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

The Principal Architect is a senior enterprise technology leader within the Claims GCO (Global Claims Operations) organization, accountable for Claims Core Operations Enterprise Applications that underpin the UnitedHealthcare (UHC) core claims platform. This role provides end-to-end accountability for claims operational capability, performance, and outcomes, regardless of application ownership, and serves as the engineering leader responsible for reliability, modernization, and strategic evolution of mission-critical claims systems.

The leader will partner closely with Claims Product, Enterprise Architecture, Claims Platform LOB teams, and enterprise application teams to define and execute a multi-year technology strategy and roadmap for capabilities within direct ownership, while influencing cross-application and cross-portfolio outcomes across the broader claims ecosystem.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.    For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Provide enterprise-wide engineering leadership for Claims Core Ops applications, overseeing multi-layer organizations across Software Engineering, QA, DevOps, SRE, and Production Operations
• Own end-to-end accountability for claims operational capability including intake, adjudication, pricing, edits, routing, pends, financial accuracy, and downstream integration regardless of system ownership
• Serve as the senior engineering counterpart to Claims Operations and Product leadership for platform outcomes, delivery commitments, and operational health
• Partner with Claims Product and Enterprise Architecture to define and execute a multi-year modernization and capability roadmap for Claims Core Ops
• Establish and govern architectural direction, ensuring alignment with enterprise standards, security frameworks, and long-term claims strategy
• Balance legacy platform stability with cloud migration, re-architecture, and platform simplification initiatives
• Own production stability, availability, correctness, and performance for Claims Core Ops systems supporting high-volume, high-accuracy transactions
• Maintain solid governance over risk posture, audit readiness, and remediation plans
• Lead delivery of regulatory mandates, client commitments, new capabilities, and modernization initiatives
• Drive adoption of cloud-native patterns, API-first design, and scalable platform architectures
• Sponsor use of AI-enabled engineering tools to improve productivity and quality
• Ensure platforms meet HIPAA, SOC, PCI (as applicable), and enterprise security standards
• Build, develop, and retain high-performing engineering leaders and senior technical talent
• Foster a culture of ownership, accountability, inclusion, and continuous learning
• Prepare and deliver executive-level updates on delivery health, operational performance, and risk
• Represent Claims Core Ops Engineering in enterprise governance forums

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 12+ years of progressive software engineering experience, including 5+ years in senior people leadership roles managing managers
• 6+ years of experience with ownership of a platform modernization and transformation, large scale integration with a externally hosted SaaS platform, accountable end to end from architecture through production
• 6+ years of experience modernizing or scaling a transaction heavy platform that could not meet business growth, performance, or reliability needs
• 5+ years of experience with end-to-end platform acc