HR & Office Administrator

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. 

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. 

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online. 

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

• Comprehensive Benefits: Health, dental, vision, retirement plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually). Benefits vary by geography and will be discussed in more depth during the interview process.
• Flexible Hybrid Working Environment: Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
• Wellness: We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
• Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

 

Position Summary

Reporting to the People & Culture Manager, based in the Dublin office we are seeking a proactive and highly organized HR & Office Administrator to support both our People & Culture (P&C) team and office operations. In this role, you'll be the go-to person for office-related needs, creating a welcoming environment for employees while ensuring the smooth running of day-to-day operations. You will also play a key role in HR administration, including onboarding new hires, maintaining employee records, and supporting employee engagement initiatives.

What you will be doing:

Office Administration

• Build strong relationships with employees, acting as the go-to person for office-related questions.
• Lead social events such as Quarterly office events & Monthly Happy Hour
• Manage office perks, ordering snacks, drinks, weekly lunch & breakfast orders
• Carry out office administrative duties such as receiving packages, responding to inquiries, office inventory, welcoming visitors
• Liaise and maintain relationships with building management, maintenance, sub-contractors, and janitorial staff.
• Keep meeting rooms tidy and ready for use.
• Work with the Compliance team on office security protocols 
• Act as Health & Safety Officer, implementing and enforcing safety protocols, conducting risk assessments and audits.

HR Administration

• Collaborate closely with the P&C manager on P&C matters, including new hire setup, new hire orientation, on-boarding, performance management, and H&S training.
• Manage employee records and update information in BambooHR, our HRIS.
• Respond to employee inquiries and provide administrative support.
• Organize and maintain P&C files and records, ensuring compliance with policies and legal requirements.
• Support preparation of P&C reports and presentations.
• Assist in maintaining and developing P&C programs, policies, and documents.
• Support Talent Acquisition with recruitment activities as needed.

You have:

• CIPD accreditation or Bachelor’s degree in Human Resources, Business Administration, or a related field.
• A minimum of 2 years of experience in office administration, recruitment or HR support
• Strong organization, time management and follow-up skills
• Strong telephone, and email writing skills
• Proficient in GSuite & Excel