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HR Business Systems Analyst (Workday)

Freshworks
Germanyfull_timeVerifiedPosted 20 Mar 2024

About the role

<h3>Company Description</h3><p>Freshworks is at the forefront of enabling businesses to provide exceptional experiences for their customers and employees. We achieve this by taking a fresh, innovative approach to developing and delivering cost-effective, rapidly deployable software tailored to end-users. Over 50,000 companies, spanning from startups to established enterprises, worldwide leverage Freshworks' software-as-a-service offerings to enhance customer experiences (CX and CRM) and employee experiences (ITSM and HRSM).</p><p>Based in San Mateo, California, Freshworks operates with a dedicated team across 13 global locations, serving renowned customers such as Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade, and Vice Media.</p><p>Freshworks revolutionizes how world-class organizations collaborate with customers and colleagues through a comprehensive suite, including Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), and Freshteam (HR management system).</p><h3>Job Description</h3><p>We are seeking a highly skilled and motivated Workday HR Business System Analyst to join our dynamic team in Germany. As a key member of our HR technology team, you will play a crucial role in optimizing and maintaining the Workday Human Capital Management (HCM) system. The ideal candidate will have a deep understanding of HR processes, strong analytical skills, and a proven track record of successfully implementing and supporting Workday solutions.</p><p><br/> <strong>Responsibilities:</strong></p><p><br/> <strong>Workday System Configuration</strong><br/> ● Configure and customize the Workday HCM system to meet the<br/> organization&amp;#39;s HR requirements.<br/> ● Hands-on experience in HCM, Absence, Time tracking, compensation<br/> modules.<br/> ● Implement and maintain business process configurations, security settings,<br/> and integrations within Workday.</p><p><strong>System Optimization</strong><br/> ● Collaborate with HR stakeholders to identify opportunities for process<br/> improvements and system enhancements.<br/> ● Analyze current HR processes and propose innovative solutions to maximize<br/> the effectiveness of the Workday system.</p><p><strong>User Support and Training</strong><br/> ● Provide ongoing support to end-users, addressing system-related inquiries<br/> and issues.<br/> ● Develop and conduct training sessions for HR and other relevant teams to<br/> ensure efficient and effective use of the Workday system.</p><p><strong>Data Management</strong><br/> ● Manage data integrity by conducting regular audits and implementing best<br/> practices for data governance.<br/> ● Work on data migration and integration projects to ensure seamless flow of<br/> information across the organization.</p><p><strong>Reporting and Analytics</strong><br/> ● Design and generate customized reports and dashboards to support HR and<br/> business decision-making.<br/> ● Utilize Workday reporting tools to extract and analyze HR data for various<br/> stakeholders.</p><p><strong>System Upgrades and Maintenance</strong><br/> ● Stay informed about Workday updates, releases, and new features.<br/> ● Plan and execute system upgrades, ensuring minimal disruption and<br/> maximum utilization of new functionalities.</p><p><strong>Collaboration</strong><br/> ● Collaborate with cross-functional teams to understand requirements and<br/> implement solutions that align with organizational goals.</p><p>8. Compliance and Security</p><p>● Ensure that the Workday system is in compliance with relevant data<br/> protection and security regulations.<br/> ● Monitor and address any security vulnerabilities or risks related to the<br/> Workday system.</p><p> </p><h3>Qualifications</h3><p>● Total experience of 5-8 years<br/> ● Bachelor's degree in Information Technology, Business Administration, or a related<br/> field.<br/> ● Proven experience as a Workday HCM system analyst, with in-depth knowledge of<br/> Workday configuration and customization.<br/> ● Strong understanding of HR processes and best practices.<br/> ● Excellent analytical and problem-solving skills.<br/> ● Effective communication and interpersonal skills.<br/> ● Ability to work independently and collaboratively in a team environment.<br/> ● Experience with data management, reporting, and analytics within the Workday<br/> platform.<br/> ● Knowledge of relevant data protection and security regulations.<br/> ● Workday certification is a plus.<br/> If you are a detail-oriented and proactive individual with a passion for optimizing HR<br/> systems, we invite you to apply for this exciting opportunity to contribute to the success<br/> of our organization.</p><h3>Additional Information</h3><p><strong>These are some benefits you can expect from us in return:</strong></p><ul><li>25 days annual Paid-Time-Off (PTO) + an additional 5 days off for the 1st 5 years of servi

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Freshworks

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