HR Business Partner, Associate Experience

The People & Culture Business Partner and Associate Experience Lead is part of a global team and reports to the Americas Head of People & Culture. The Business Partner will serve as a resource to the North American associate base, with some global responsibilities and projects, including but not limited to the following:

• Support the North America Head of People & Culture in overseeing day-to-day operations of the of the People & Culture function
• Perform generalist duties including, but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; talent acquisition, employee recognition, and morale; and training and development.
• Ensure that all hired associates participate in onboarding and facilitating the offboarding of departing associates.
• Handle employment-related inquiries from applicants, associates, and managers, referring complex and/or sensitive matters to the appropriate staff.
• Attend and participate in employee disciplinary meetings, terminations, and investigations.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, culture, employee experience, talent management, and employment law.
• Respond to requests for general information such as data reports, employment verification and unemployment inquiries
• Review, track, and document compliance with mandatory and non-mandatory training
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance.
• Support America and EMEA Heads of People & Culture in the execution of our global Associate Experience agenda, including but not limited to:
  • Champion global culture and values, including planning and executing values-based activities and content
  • Create and execute the calendar of professional, cultural, and social events designed to engage our global associate population
  • Create and manage global P&C communications strategy and calendar; draft and distribute  relevant communications
  • Partner with Chief of Staff to curate agenda and content for All-Teams Meetings in alignment with company values, business objectives, and key people agenda items
  • Design, execute, analyze, and provide recommendations on Employee Engagement via annual and pulse surveys
  • Collaborate globally to deliver meaningful employee recognition programs 
  • Refresh and support World 50 Group’s employment value proposition and public-facing recruiting brand, materials, and process
  • Oversee Learning Management System, bringing content onto the platform  and driving engagement with the portal
  • Performs other duties as assigned

Required Skills/Abilities: 

• Ability to act with integrity, professionalism, and confidentiality.
• Motivated, self-starter who instinctively takes initiative.
• Excellent listening, verbal presentation and written communication skills. 
• Effective influencing, negotiation, and conflict resolution skills.
• Strong organizational skills and attention to detail.
• Thorough knowledge of employment-related laws and regulations.
• Excellent time management skills with a proven ability to meet deadlines and delegate as required.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Strong in analytical and problem-solving skills.

Education and Experience:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field required.
• At least five to seven years of human resource experience preferred.