Senior Analyst, Content Experience Analytics

<p><b><i><span>Welcome to Warner Bros. Discovery… the stuff dreams are made of.</span></i></b></p><p></p><p><b><span>Who We Are… </span></b></p><p><span>When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the <i>storytellers</i> bringing our characters to life, the<i> creators</i> bringing them to your living rooms and the <i>dreamers</i> creating what’s next…</span></p><p></p><p><span>From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.</span></p><p></p><p></p><p><b><span>Your New Role…</span></b><span> </span></p><p></p><p><span><span>As an </span><span>Sr. Analyst</span><span> of</span><span> CX Analytics</span><span>, you will be joining the team responsible for championing a data-driven approach to </span><span>HBO Max </span><span>editorial and merchandising activities in-</span><span>app ,</span><span> developing frameworks and benchmarks for assessing performance, and providing insights and recommendations to leadership to influence decision making. This role requires </span><span>a high level</span><span> of collaboration with partners across WBD – the right person for this role is the kind of person who obsesses over details, thrives in ambiguity, and jumps at the opportunity to take on new challenges. The </span><span>Sr. Analyst</span><span> position will play a key role in supporting relationships across teams and delivering high quality work in one of the highest priority business initiatives at Warner Bros Discovery.</span></span><span> </span></p><p></p><p><b><span>Your Role Accountabilities…</span></b><span> </span></p><ul><li><p><span><span>Help develop frameworks and analyses for assessing key questions facing the business, including such areas as:</span></span><span> </span></p></li></ul><ul><li><p><span><span>How are our editorial and merchandising decisions </span><span>impacting</span><span> show </span><span>performance.</span></span><span> </span></p></li></ul><ul><li><p><span><span>What is the </span><span>optimal</span><span> way for editorial activities to live alongside machine learning </span><span>algorithms.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Be an advocate for data-informed decision-making, making recommendations about how content performance should impact our merchandising choices.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Help our merchandising teams become data self-sufficient, utilizing metrics, dashboards, and tools to understand performance.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Collaborate with other teams, especially Data &amp; Analytics, Business Intelligence, Tech,</span><span> Retention</span><span> and Product to build the tools and processes necessary to drive strategy and analysis initiatives.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Work with stakeholders across multiple offices and time zones</span></span><span> </span></p></li></ul><ul><li><p><span><span>Provide insights to introduce recommendations to all </span><span>HBO </span><span>Max</span><span> platforms</span><span> across EMEA</span><span> in order to improve content consumption</span><span>, </span><span>increase subscriptions</span><span> and </span><span>decrease churn</span><span>.</span></span><span> </span></p></li></ul><p></p><p><b><span>Qualifications &amp; Experience…</span></b><span> </span></p><ul><li><p><span><span>Experience </span><span>in </span><span>Data Analytics, Marketing Analytics or Product Analytics</span><span> </span><span>-- particularly in the media and entertainment and / or direct-to-consumer space</span></span><span> </span></p></li></ul><ul><li><p><span><span>Excellent analytical skills, with a deep attention to detail</span></span><span> </span></p></li></ul><ul><li><p><span><span>Ability to synthesize the output from analyses, identify the “so-what,” develop early hypotheses, and propose the next line of inquiry</span></span><span> </span></p></li></ul><ul><li><p><span><span>Experience in </span><span>presenting and </span><span>building executive-level materials, with a keen eye for presentation design, and the ability to distil complex concepts and analyses into clear, easy-to-understand presentations.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Passion for entertainment, love for content and avid viewer, as well as a passion for staying on top of industry trends while figuring out what the future will look like with a relentless focus on creating and improving consumer value.</span></span><span> </span></p></li></ul><ul><li><p><span><span>Collaborative and