Quality Manager, Heil Environmental

Environmental Solutions Group encompasses industry-leading brands — Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, and Soft-Pak — to create a premier, fully integrated equipment group serving the solid waste and recycling industry. Through extensive voice-of-customer outreach, in-house engineering and manufacturing capabilities, a wide-reaching service network, and proven industry expertise, Environmental Solutions Group is focused on solving customer problems through environmentally responsible products and providing world-class support.  For more information, visit www.doveresg.com.

 

ESG is a Dover Corporation operating company. Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of over 23,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.

 

 

Operating Company: Environmental Solutions Group – Heil Environmental

Location: Fort Payne, AL

Reports to: Senior Director, Advanced Manufacturing, Quality and Continuous Improvements

Department: Operations

 

POSITION SUMMARY:

The Quality Manager will provide direct support for the continued development, preservation, update, and maintenance of Heil’s Quality system.  Conduct internal quality audits using the principles and techniques ascribed by the ISO or ASQ quality audit certification programs.  Assist departments with development and implementation of appropriate corrective action plans to improve overall quality results.  Responsibilities include promoting, teaching, and presenting quality as a means for process improvement and efficiency.  Provide technical and functional assistance to ensure effective implementation and accountability.

 

ESSENTIAL JOB FUNCTIONS INCLUDE:

• Manage all aspects of the Quality Management system in the Fort Payne operation including product validation, problem solving, calibration and data gathering and report outs to support problem solving.
• Work closely with the Plant Manager, plant leadership and the Senior Director of Quality to improve the Quality Management System.
• Ensure applicability of current quality policies, procedures, and objectives by keeping informed of the latest updates and modifications in the subject. Coordinate with managers at all levels to provide assistance as they achieve and sustain higher quality objectives. 
• Constantly promote all continuous improvement activities including sustainable improvements in manufacturing and transactional processes. Effectively communicate and refine conformance requirements based on customer input, manufacturing process changes and requirements of ISO system. 
• Pursue quality issues with customers and address disposition of defective or returned materials or items.
• Work closely with warranty and service managers to ensure customer quality issues are addressed.
• Conduct quality and safety audits, compile results and reports to the Plant Manager and Senior Director of Quality. 
• Develop training and communication tools to ensure quality and safety standards. 
• Keep all employees abreast of changes in policy/regulations as they impact quality and safety.
• Train and encourage employees to improve the quality and operational processes. 
• Facilitate problem solving with vendors, manufacturing/customer support personnel and customers. 
• Create and implement ever improving electronic information via the Quality and Safety Management Systems via Standard Operating Procedures. 
• Investigate and respond to safety issues with quality personnel. 
• Ensure compliance with local, state, and federal regulations.
• Maintain good order and housekeeping in all areas relating to the quality function.
• Encourage and engage in an environment of continuous improvement and teamwork.
• Collect and analyze data from each audit activity and assists with the development and implementation of appropriate corrective action plans to improve overall quality results.

 

JOB SPECIFICATIONS:

• Bachelor's Degree in Business or related area is required or equivalent experience.